Customer reviews from BISSELL Homecare
Bissell - CleanView XR Pet 300W Cordless Vacuum, 3797V
Average customer rating
3.2
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
33
4 Stars
14
3 Stars
14
2 Stars
11
1 Star
25
51%of customers recommend this product.
(
43 out of
85)
Customer Reviews for Bissell - CleanView XR Pet 300W Cordless Vacuum, 3797V
Customer Rating
1
Do not BUY this product
on April 1, 2026
Posted by: Mike
The battery is useless. DO NOT PURCHASE THIS uSELESS.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, April 2, 2026
Hi Mike — we’re sorry to hear how frustrating the battery performance has been, as that’s not the experience we want with a BISSELL stick vacuum. Battery run time can vary by cleaning mode and surface, and our support team can help check options or solutions. Please reach out to us at support.bissell.com so we can assist, and thank you for sharing your feedback.
Written by a customer while visiting BISSELL Homecare
Posted by: Megan
Gender:Female
Verified Purchase:Yes
This vacuum is very easy to use and makes moving around a breeze.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Regret
on March 2, 2026
Posted by: G
While the vacuum is lightweight and easy to maneuver, it has next to no suction and the battery lasts about 10 minutes and takes about half a day to charge. Would not recommend.
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, March 3, 2026
We appreciate the feedback! The unit starts in Medium mode and can be charged to Standard mode for longer run times.
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
🎶I wanted to love you..😪
on February 4, 2026
Posted by: Zulma
from New York
Gender:Female
I really trust the Bissell name; I have a Cleanview Helix upright vacuum that I've had for over a decade that works great but this purchase was... disappointing.
The vacuum shuts off immediately after I set it on high. To make matters even worse I can't remove the pole from the hand vac section (button is stuck). *see photo. This will be returned.
The vacuum shuts off immediately after I set it on high. To make matters even worse I can't remove the pole from the hand vac section (button is stuck). *see photo. This will be returned.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, February 4, 2026
Hi Zulma, we're really sorry to hear your Cleanview® XR Pet didn’t perform as expected. The shut‑off you’re seeing can sometimes happen if airflow is blocked or the filter needs a quick clean, but the stuck pole button definitely isn’t something we’d want you to deal with. We’re glad you’re covered for a return, and our team would love to help make this right. Please reach out at support.bissell.com so we can take care of you.
Written by a customer while visiting BISSELL Homecare
Posted by: Hayden
from California
Gender:Female
Verified Purchase:Yes
I bought this for a Christmas gift and when it was taken out of the box it was put together and then they charged the battery all night long and then when they went to go use it the next day it worked fine on auto but the second you turned it to turbo it would immediately shut off. I emailed them to do a return and to share my experience and never got an answer back so now I’m stuck with a vacuum that only half works.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 31, 2025
Thanks for sharing your experience, Hayden. We’re sorry to hear your Cleanview XR Pet Stick Vacuum shuts off on turbo mode—that’s definitely frustrating, especially after gifting it. This can sometimes happen if the battery isn’t fully seated or if there’s a power draw issue, but we’d like to make this right. Please contact us at 1‑800‑237‑7691 or reach out to us at bissell.com/support so we can help.
Written by a customer while visiting BISSELL Homecare
Posted by: Ashley
Verified Purchase:Yes
The vacuum has been amazing so far! Very easy to use and pretty powerful for it's size
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Sony
Verified Purchase:Yes
What I like about it the light weight and the long battery life make it so easy and fast to use
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Would not recommend
on December 19, 2025
Posted by: Sam
I have had this vacuum for over 6 months now and I would not recommend it to anyone. The suction is bad if you try to use the higher suction it turns off immediately even with full battery charge. The only good thing is it is lightweight.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 22, 2025
Hi Sam, thank you for sharing your experience. We’re sorry to hear about the suction issues and the machine shutting off—that’s not what we want for our customers. Please reach out to our team at support.bissell.com so we can help troubleshoot and review options to get your vacuum working properly. Your feedback is valuable and helps us improve.
Written by a customer while visiting BISSELL Homecare