Customer reviews from hp.com
HP - Refurbished Excellent - 14" 2K Touchscreen 2-in-1 Chromebook - Intel Core N150 - 8GB Memory - 64GB eMMC - Sky Blue
Average customer rating
4.2 out of 5
4.2
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
9
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
50%of customers recommend this product. 
(
2 out of 4
)
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Customer Reviews for HP - Refurbished Excellent - 14" 2K Touchscreen 2-in-1 Chromebook - Intel Core N150 - 8GB Memory - 64GB eMMC - Sky Blue
Customer Rating
3 out of 5
3
Works
on October 28, 2026
Posted by: MH26532
Verified Purchase:Yes
Works like it’s supposed to, except Amazon Prime Video has major issues. I don’t like how the mouse makes a tinny sound when used. I don’t like that the usb port is right next to the power socket and when I try to plug the power cord in without looking, I sometimes stick it in the usb port which shuts down the computer. Poor design. If they were going to both be on the same side, the power socket should be first.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Too confusing so many words on title
on October 10, 2026
Posted by: Anonymous
from Los angeles
Verified Purchase:Yes
Very slow , camera suck really bad
Although touchscreen work perfectly and also the battery last long
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
WiFi connection issues
on October 7, 2026
Posted by: Anonymous
from New York
Verified Purchase:Yes
It’s nice, I really love the touch screen and how light it is. It hasn’t given me many problems except it doesn’t like to connect to my school WiFi, every other device does so fine but this one has given me an issue in that regard. Otherwise, I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Defective
on September 24, 2026
Posted by: Kboz
from Las Vegas
Verified Purchase:Yes
I bought this for my mother. Unfortunately, it came with a defective wifi card and she can't connect to the Internet. She's elderly and we live states away, so by the time I was able to troubleshoot the issue, it was day 32 and I could no longer return the laptop. Terrible experience. Crap computer. Do not buy if you want to be able to connect to the Internet at all.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on September 13, 2026
Posted by: Anonymous
Verified Purchase:Yes
Great product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (10) ratings-only reviews
Overall Customer Rating
4.8 out of 5
4.8