Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/65 - White
Customer Rating
5
Phillips delivers on its promise.
on January 15, 2021
Posted by: Nanc
Gender:Female
My dentist recommended a Phillips brush five years ago after treating me for gum disease. I have been using the Sonicare ever since and will continue to do so. It is really an excellent product.
Recently received new replacement toothbrush heads and couldn’t be more pleased. We use the Diamond clean brush and Airflos. We love the clean fresh feeling that they bring to our mouths.
Just had my 6 month dental checkup with no significant tartar buildup (as usual) thanks to this brush. That is why I am a big fan of the diamond clean brush
I have used this product for years. Tried a less expensive substitute that was no good. Does the job it was designed to do with the Phillips tooth brush it was manufactured to accompany.
Not the first time this has happened- If I wanted this quality I would buy an aftermarket brush head. Completely unacceptable- the quality is slipping. I have had 3 Philips sonicare bodies over the years with countless heads, I deserve better at this price point.
No, I would not recommend this to a friend.
Close
First brush
Response from philips.comBy Philips Consumer Care, June 3, 2021
Hi there, Thank you for taking the time to leave a review. We're sorry to hear about your brush heads losing bristles. This is not the quality that we strive to provide to our consumers. We'd like to assess possible solutions, so please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care