Customer reviews from philips.com
Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/65 - White
Average customer rating
4.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
46
4 Stars
6
3 Stars
7
2 Stars
3
1 Star
6
81%of customers recommend this product.
(
47 out of
58)
Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/65 - White
Customer Rating
4
Really clean good.
on January 23, 2021
Posted by: Inday
Gender:Female
Phillips sonicare toothbrush is much better than my previous electric brush. I would recommend it to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Does not fit tightly, wiggles and makes a noise
on January 23, 2021
Posted by: Anonymous
Gender:Female
I am very disappointed with this whole experience. I have been using Phillips toothbrushes for years. The latest model I bought is awful, counts the quadrants, but does not stop after 4. Im so disappointed that I may have to toss a newer toothbrush.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 25, 2021
Hi there, thank you for your feedback. Sorry to hear that you are not satisfied with the performance of this toothbrush. We would be happy to take a look and see how we can help. Please feel free to get in touch with us directly via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to assist you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
5
Product features and design are great.
on January 22, 2021
Posted by: Greeneyes8
Gender:Female
Product has excellent cleaning features. The travel case which includes charging capability is great. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
great！
on January 16, 2021
Posted by: nancys ye
Gender:Female
i very like this product is so great！i buy this so many time。
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good choice
on January 15, 2021
Posted by: Zebra27738463
Always am an advocate for a good, reliable product and the purchase I made is a great example of it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The product is exactly what was promised.
on January 15, 2021
Posted by: Governor72
Gender:Male
This product is excellent for anyone who wants the best brush to clean and whiten their teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
takes care of my needs
on January 15, 2021
Posted by: dukemonk
Gender:Male
I just started using it . future ratings will see.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Seem to be wearing quickly
on January 15, 2021
Posted by: Momto3kiddos
I love my toothbrush and these are my preferred heads. But for some reason they seem to be wearing out more quickly than usual. It’s becoming very expensive to continue using the toothbrush.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, January 27, 2021
Hi there. Thank you for taking the time to write this review. We're sorry to hear the brush heads are acting up, and can imagine this is quite inconvenient for you. Please know this should be replaced every three or four months. We would also advise you to not use toothpaste with essential oils in them. If you have any questions, please feel free to reach out on Facebook (@PhilipsCare) or Twitter (@PhilipsCare). We're happy to help.
Written by a customer while visiting philips.com