Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/65 - White
Customer Rating
5
The product was purchased as a Christmas present.
on January 3, 2022
Posted by: cshags52
Gender:Female
[This review was collected as part of a promotion.] I’m so thankful that when I initially bought the Diamond toothbrush, I was skeptical that he would use it … that was over two years ago … but he religiously uses it … I’m happy to purchase the replacement heads for him at Christmas.
[This review was collected as part of a promotion.] I love how well the Diamond toothbrush cleans. However, it's very frustrating every three months when it won't start with ease. I've tried to change the settings and nothing works other than changing the brush. I subscribe to do this, but supply chain issues recently got in the way. The older version never did this. Technology is not always a good thing.
Response from philips.comBy Philips Consumer Care, December 30, 2021
Hi there,
Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the results your Diamondclean provides you with. However, we are sorry to hear it sometimes doesn't want to start with ease. We would like to hear more about this issue and help you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
[This review was collected as part of a promotion.] considering the daily use of these brushes, they are very effective and doing a great job. I wish they were a bit smaller though.
[This review was collected as part of a promotion.] AlthoughI think that it is inconvenient to have to buy special brushes for some of the modes, overall the brush heads last a long time.
[This review was collected as part of a promotion.] I like that it’s not bulky and takes up little room. Easy to change brush heads out. Does a good job on my teeth. The only con I have is the cost of replacement heads.
Way too big, please bring back the compact brush heads.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , May 11, 2021
Hello Sarah,
Thank you for your feedback. We'll take it in consideration. If you require assistance in picking out brush heads, we'll be glad to help. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.