Customer reviews from philips.com
Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/65 - White
Average customer rating
4.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
46
4 Stars
6
3 Stars
7
2 Stars
3
1 Star
6
81%of customers recommend this product.
(
47 out of
58)
Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/65 - White
Posted by: micbael
Verified Purchase:Yes
[This review was collected as part of a promotion.] good to use high quality good price; and speed delivery
Written by a customer while visiting philips.com
Customer Rating
2
Heads slip off during use!
on March 10, 2023
Posted by: Mesme
Some of the heads purchased in a multi-pack fit too loose and come off during use resulting in a mess.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips consumer care, March 11, 2023
Hi there,
Thank you for taking the time to share your experience with us. We understand that It's frustrating when your toothbrush head falls off the handle during use, but there are a few steps you can take to prevent this from happening. Ensure that the brush head is attached correctly. Attach the brush head with the bristles in the same direction as the buttons. A small gap will remain between the handle and brush head as needed for vibration.
Additionally, it's crucial to clean the bottom of the brush head and the area around the metal shaft to prevent debris buildup. This can be done easily with lukewarm water or a soft cloth. Also, make sure you are using authentic Sonicare toothbrush heads.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips consumer care.
Thank you for taking the time to share your experience with us. We understand that It's frustrating when your toothbrush head falls off the handle during use, but there are a few steps you can take to prevent this from happening. Ensure that the brush head is attached correctly. Attach the brush head with the bristles in the same direction as the buttons. A small gap will remain between the handle and brush head as needed for vibration.
Additionally, it's crucial to clean the bottom of the brush head and the area around the metal shaft to prevent debris buildup. This can be done easily with lukewarm water or a soft cloth. Also, make sure you are using authentic Sonicare toothbrush heads.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips consumer care.
Written by a customer while visiting philips.com
Posted by: Happy clean teeth
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since using Diamond Clean, my dentist is very complimentary during check-ups. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TJ..
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This head really works and I feel my teeth are cleaner and whiter.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hoinala
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The diamond clean brush gives your mouth a clean feeling, getting into all the nooks and spaces.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nue31
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does it’s job perfectly, I purchased Sonic care Toothbrushes for my two sons also.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ellie ellie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] easy to get every tooth and gum area clean.
easy to put on toothbrush head
easy to put on toothbrush head
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Toothbrushhappy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use. Cleans super good. Keeps my gums healthy. Battery life is great, charges easily. I like the massage and deep clean features as well as the Gum Health feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com