[This review was collected as part of a promotion.] I have been using your products for some time now with excellent results. I opened a new package and was using the brush for the first time when some of the bristles came out, while I was using it, I checked and there were maybe 3 to 5 that had come out. I have used the same head a couple of time since, without any issues.
[This review was collected as part of a promotion.] Love Sonic care toothbrush but brush heads allow cleaner teeth and removal of food particles - together, a wonderful product.
[This review was collected as part of a promotion.] I love all the features. Very easy to use and i find it cleans my teeth better than my old electric toothbrush.
[This review was collected as part of a promotion.] The product is good, but it does not fit my toothbrush. I specifically requested a replacement brush head for my toothbrush… This model is too small and falls off every time I use it.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, all feedback is always helpful so we can adapt to our customers needs more effectively, we would love to find a way to assist you and settle on a better match. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon!