Customer reviews from Google LLC
Google - Refurbished Excellent - Pixel 7 Pro 128GB (Unlocked) - Hazel
Average customer rating
4.9 out of 5
4.9
(115 Reviews)
Open Ratings Snapshot
Rating breakdown 115 reviews
5 Stars
109
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
110 out of 110
)
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Customer Reviews for Google - Refurbished Excellent - Pixel 7 Pro 128GB (Unlocked) - Hazel
Customer Rating
5 out of 5
5
Best Android Phone
on November 24, 2022
Posted by: 3PointTurn
from Los Angeles, CA
Gender:Male
[This review was collected as part of a promotion.] I am usually an iPhone user but when this came, I knew I had to give it a try. The phone is very snappy and I love how it comes with stock Android so no bloatware is included. the build quality is wonderful and sturdy. The screen is bright, clear and big. Although the phone is big, it isn’t uncomfortable to hold. The stock android system is great as there’s no bloatware.
The color on this phone is trendy and savvy - i really like it. there are a couple of great feature of this phone and my favorite is the camera. The camera takes wonderful photos, especially at night. It also has this feature called the Magic Eraser where it uses Ai to remove unwanted item/people in your photo; it works really well.
The screen is sharp with high peak nit brightness. The battery lasts an entire day but I would need to charge it as the end of the day to be ready for the next day. The selfie camera is pretty good although not as strong some of the other competitor out there. The quick charge is nice and charges up the phone really quickly.
Overall I think Google made a wonderful phone. I might just switch over from the iPhone to android based on this phone. I recommend it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great camera!
on November 23, 2022
Posted by: lovetanz
from detroit,mi
Gender:Female
[This review was collected as part of a promotion.] I'm loving this Google Pixel 7 Pro phone. the battery lasts a long time. The camera is awesome. I have taken pictures in a dark setting and the camera automatically lights it up. The screen is quick and easy to maneuver. Great design of a phone, looks sleek and stylish. Nice bright and clear screen. Like most phone, it doesn't come with a plug to charge in the wall, only the cable. I have not had a problem with it yet. Such a great quality phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
nice phone, takes a bit to get used to
on November 23, 2022
Posted by: mdauer08
from Pittsburgh, PA
Gender:Male
[This review was collected as part of a promotion.] I got this phone after switching from an Android phone competitor. I heard a lot of nice things on this phone so I wanted to try something new.
After unboxing, I noticed that it fits nicely in my hands. The edges are rounded a bit so it doesn't 'cut' into your fingers when using it like other phones I've used lately. I do like the design and how the camera portion is beveled out across the phone's width.
Once I set up the phone, which was pretty easy and straight forward, I started trying out the features. Using it's OS, I found it very similar to what I was used to. I do find it a bit weird that I can't flip through open apps, or I just haven't figured that out yet. When trying to do so, I normally have to close out of one app and find the one I'm looking for. That has been a bit annoying. I'm sure there's a trick to it but I also find that it should be more intuitive to do so. After a couple more weeks I'm sure this will be an after thought and I'll be 100% used to the phones features.
The sounds and phone both work as expected. The sound quality on both the internal and external speakers both seem adequate.
The camera is pretty nice. I find it takes really good pictures and the detail in the pics look really good. I like that it zooms in pretty close when I'm taking pictures at my son's sporting events. Also, there is a feature to remove things within the picture when editing. I found this to work pretty well in most cases. There have been some where it didn't work out quite as well but I would expect that this is continuously being tweaked and maybe a future update will improve it more.
The battery life seems about average. I do wonder how that will perform after a year since it seems like most phone batteries degrade as time goes on. There were a few times when using the phone I did feel a little heat on the backside but it wasn't horrible. I noticed this on other phones as well so it's nothing I'm concerned about but wanted to at least mention it.
I do like this phone and would recommend it to someone looking for a new one. There's really no big issues with it and I have been pretty happy with it thus far.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Excellent smartphone with innovative AI features
on November 22, 2022
Posted by: MHATX
from Austin, TX
[This review was collected as part of a promotion.] After using a non-Android phone for about six months, I was anxious to end my suffering. I read about electronic devices for a living, and the Pixel 7 series caught my attention as soon as it was announced. Seeing the positive press about the new devices and seeing how happy my wife and mother are with their Pixel 6s, I decided the 7 Pro would be my next phone. Unlike my previous phone choice, I definitely made the right call this time.
Even though smartphones are phones, I don't think people pay much attention to that essential functionality when choosing a device. People, myself included, often prefer other forms of communication because of the pain points involved with making phone calls, particularly when calling businesses and getting stuck going through a seemingly endless series of menu options, only to be put on hold. I am thankful that Google has put effort to improving the experience with Direct My Call and Hold For Me to make calling businesses less painful. On a related note, the spam filtering and call screening features also work well.
One of the biggest the features I pay attention to when purchasing a phone is the camera, and the Pixel excels in this regard. The images are sharp and the colors are accurate. While I predominantly use the main shooter, the wide angle with macro mode and the telephoto lens are great to have. The photos in daylight are wonderful, but where the Pixel truly differentiates itself is in lowlight situations. The ability for night sight to pick up colors and details barely visible to the naked eye is seriously impressive. The additional AI features with the camera, such as magic eraser and unblur, are also nice additions.
The Pixel 7 Pro is a nice looking phone that feels well made. I typically opt for black phones, but I really like the Hazel color to change things up. While looks are important, comfort is more so. Google chose rounded edges that make the phone comfortable to hold rather than straight sides with sharp edges that make it uncomfortable in the hand like my previous phone.
The screen is large, sufficiently bright, and the curved glass give it a nice feel. Speaking of feel, I was concerned that the phone's size would mean I wouldn't be able to use it with one hand, but its slim and rounded design actually mean I mostly use it with one hand for things like web browsing and typing.
As for the operating system, I am a big fan of Android and the attention Google pays to user experience, with its customizability and excellent notifications system. However, it would be nice if there was an option to remove the search bar from the bottom of the home screen, but this is not a big deal.
Setup and moving all of my apps, messages, photos, calendar, etc from my old device to the Pixel was very straightforward and quick, allowing my to be up and running on it in about 20 minutes.
The battery lasts me a full day with average use, as expected, and the charging speed is about average. Improving the battery life and supporting higher-speed charging are areas for improvement, but the current battery life and charging speed do not take away from the experience.
I understand Google did not design the Tensor 2 chip to be the most powerful mobile processor on the market, but I have found it to perform well in day-to-day use, such as rendering websites and moving between apps. I am not a gamer, so I cannot comment on how it performs in that regard.
In all, I am very pleased with the Pixel 7 Pro and foresee getting years of use out of it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great features!
on November 22, 2022
Posted by: KimmieKat
from Quad Cities, IA
Gender:Female
[This review was collected as part of a promotion.] I am impressed with my new Pixel 7 Pro, this has so many great features! Out of the box it is simple to setup and get running. It feels lightweight, yet extremely durable. The materials used are top-notch and the design is perfectly suited for both casual and hard-core users. I have found the call quality to be easy to hear on my end and be understood by the receiver. There are many ways to adjust the settings to your personal liking. I didn't care for how letters show up because they are a little larger than I'm accustomed to, so I switched to a new font size. The differential in lighting is a vast improvement from anything I've experienced. It provides illumination that is easier on my eyes, yet more distinctive. Taking pictures has brought me renewed joy, I think the cameras are outstanding. I can get caught up in tweaking the different filters and effects, but thankfully this provides some amazing presets that provide professional looking photos. The battery life is phenomenal, I tend to spend more time on my phone than most people and have noticed the impressive duration as a noticeable quality. I can easily communicate through the keyboard and perform menial tasks with ease, making my necessary responsibilities quick to complete. It frees me up to have more fun and explore different ways to enjoy my device. The processor is fast and I feel this phone is super responsive. I've let a few close friends play around with it and everyone has been complimenting it so far. I would highly recommend this phone to others!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Great Phone!
on November 22, 2022
Posted by: beartrout
from Sultan, Washington
Gender:Female
[This review was collected as part of a promotion.] I got this pixel 7pro a few weeks back and so far it is better than any of my previous phones. It's fast, sleek, and stylish. The camera is absolutely amazing! I can't get over the quality of the photos this phone takes! It has so many features has quite a bit of storage. I highly recommend this phone! I know I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Impressive phone!
on November 21, 2022
Posted by: Dubb92
from Spanaway, WA
Gender:Male
[This review was collected as part of a promotion.] I’ve had the phone for about a couple of weeks now and I’m very please with it. Came in packaged well and unboxing was easy to remove everything. After powering on the phone, setting it up was a breeze. The operating system is fast, loads apps and games fast, video watching is very clear, takes amazing pictures and love all the features you can edit pictures. Love how the screen covers the whole phone. Phone size is perfect for people with big hands. Great sleek look!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Incredible Design and Features
on November 21, 2022
Posted by: italianlancer08
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] I got this phone over two weeks ago and have truly been impressed by everything from the screen resolution, responsiveness of the OS, image quality and image editing features, and the uniqueness of the design of the device. You can read all the reviews online about the features in more depth and detail but I have to say this phone hits the spot. The image quality is remarkable. Even better is the ability to edit photos after the fact by adding a portrait blur, unblurring images, or using the magic eraser. The magic eraser is probably one of the coolest photo editing features I've experienced in a while. You simply circle/highlight the area of an existing photo you want removed and voila, it's gone! Additionally, the unblur feature is really neat too. If your hands aren't steady and the image seems blurry or distorted - you can "unblur" the photo, which also works surprisingly well. I also haven't used Android OS since it's infancy and am truly impressed with how snappy and responsive this phone is when opening/closing apps or changing pages on your home screen, etc. The OS is uncluttered and visually attractive. The Pixel 7 Pro is also devoid of any bloatware that carriers or manufacturers may add to other devices. The screen itself is remarkably clear and bright and doesn't ghost. The response time of the screen may be less than some other devices, but it was plenty fine for me. There are reviews talking about how the battery is unimpressive - I'm not sure what those reviewers were doing but if you use your phone for work (e.g., Outlook, Teams) and personal (e.g., Instagram, Reddit, texting) - I can tell you I get about 18-20 hours of life before needing to charge it. Also another cool set of features is how you unlock the phone - you can set it up to recognize your face or if you're wearing a mask or something you can also use the under screen fingerprint reader. Both ways of unlocking your phone are fast and I find it convenient to be able to use the finger print reader as I travel often and sometimes that requires wearing a mask. Overall, I've truly been impressed by this phone. I tried hard to think of something negative to say since everything above is so positive but I couldn't think of any complaints. I truly enjoy using this phone and recommend it highly to anyone in the market for a phone that is feature rich that will bring some enjoyment to your life in an area that's been stagnant for some time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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