Customer reviews from Aquatru
AquaTru - Classic Reverse Osmosis Water Filter | Countertop RO Water Purifier - White
Average customer rating
4.6 out of 5
4.6
(2,117 Reviews)
Open Ratings Snapshot
Rating breakdown 2,117 reviews
5 Stars
1,519
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
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Customer Reviews for AquaTru - Classic Reverse Osmosis Water Filter | Countertop RO Water Purifier - White
Customer Rating
3 out of 5
3
Giving it 3 stars because
on May 9, 2026
Posted by: Brenda P.
[This review was collected as part of a promotion.] Giving it 3 stars because it really takes away harsh metals, but unfortunately even though I bought the alkaline version my waters pH is still at 6.
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
I trust the water is
on May 9, 2026
Posted by: Tracy C.
[This review was collected as part of a promotion.] I trust the water is clean, but the process is a little "clunky". It would be nice if the reservoirs were a little larger, but I understand that more water weighs more and some people may not like that. We'll see if the filters last 6 months.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Absolutely love this RO system!
on May 8, 2026
Posted by: Taylor B.
[This review was collected as part of a promotion.] Absolutely love this RO system! I do wish they sold options for glass instead of plastic for this particular unit though.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
So easy, taste is pure.
on May 8, 2026
Posted by: Leslie C.
[This review was collected as part of a promotion.] So easy, taste is pure.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Love it! I can truly
on May 7, 2026
Posted by: Roselynne M.
[This review was collected as part of a promotion.] Love it! I can truly taste the difference in the quality of my water.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
My water tastes great! It’s
on May 7, 2026
Posted by: Jacquelyn C.
[This review was collected as part of a promotion.] My water tastes great! It’s easy to use, doesn’t take up a lot of counter space. I’m happy with it so far!
Written by a customer while visiting Aquatru
Customer Rating
1 out of 5
1
I recently purchased an AquaTru
on May 7, 2026
Posted by: Lavanya k.
[This review was collected as part of a promotion.] I recently purchased an AquaTru water filter, but unfortunately I’ve been experiencing a persistent water leakage issue since installation. I carefully followed the setup instructions and made sure all components were fitted properly, yet I continue to notice a considerable amount of water accumulating underneath the unit.
It has only been 3 days since I started using the filter, and I’ve already had to repeatedly clean the area due to the leakage. Based on this experience, I believe the unit may be defective.
I would appreciate your assistance with either a replacement or a return/refund process at the earliest possible convenience.
Please let me know the next steps.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Love it! We got two,
on May 5, 2026
Posted by: BRYCE L.
[This review was collected as part of a promotion.] Love it! We got two, 2-gallon easy dispense glass containers to use in rotation to help stow extra filtered water (family of 4). We have very good tap water but the difference between tap and filtering it with the AquaTru Classic is incredible.
Written by a customer while visiting Aquatru
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