Machine works easily and well, simple to maintain. I've only used mine a handful of times though in the months I've owned it because it makes my sweet, delicious, deep well water taste like vinegar. So I only use the output demineralized water in my household steamers, steam irons, and at least I don't have to buy distilled water for them. I know it works well and the safety is very attractive (removal of toxins, drug residues, chemicals, etc. ,) but I just can't drink the stuff. Merchant response to my review indicates the machine is not recommended for use with well water. I have not seen that in materials that encouraged me to purchase the unit. As a result I may well take advantage of the offered refund if a few more filtration cycles fail to yield tolerably tasty water for drinking, coffee, tea.
It is small and quiet and fits nicely on the counter. The list of bugs and bacteria it covers is awesome. The water tastes great. The one complaint I have is that the holding tank is small; I find myself refilling it at least twice a day, because I drink a lot of water and cook with it too.
We use it constantly. after using it awhile I became very sensitive to the smell of water directly out of the tap and noticed that smell was gone after filtering in the Aqua Tru. Now I use the filtered water for brushing my teeth too. The only thing that comes to mind about improving it would be that it doesn't hold enough water and I do spend a lot of time refilling and rinsing it out. Also at first I added water to the tank without throwing out the leftover water. So it appears we need to remember that adding fresh water to the tank needs to happen after throwing out the old water left in the tank.
It’s so nice to have chemical-free water for drinking, cooking and making coffee. We also give it to our pets. It tastes great and is so convenient to have on the kitchen counter. It is so easy to use. Thanks for a great product!