Customer Reviews for AquaTru - Classic Reverse Osmosis Water Filter | Countertop RO Water Purifier - White
Customer Rating
4
The system has some issues
on January 2, 2020
Posted by: Anonymous
This is my 3rd Aqua Tru system and I don't think the quality is top notch. The first two I purchased seemed to be better. This one seems to have some issues. It sometimes leaks, it sometimes doesn't turn on, it sometimes tells me I need to change filters even though we haven't run it long enough for that to happen, and I sometimes have to reset it. None of these things happen all the time, but it is annoying to deal with. Had I not owed 2 previous systems, I may not have noticed the issues on this one. The water does tasted good, so that is it's saving grace. Customer Service; I sent an email that went unanswered, which doesn't bode well. I did call and the representative was poilte and helpful, We did trouble shooting and she said I should use the system for a time longer to see if the issues continue. In the meantime, all my info is there for future reference in case the issues do not resolve
The product works very well, is easy to use and provides good quality drinking water so necessary today with all the pollution that we experience daily in our lives.
The product works very well, is easy to use and provides good quality drinking water so necessary today with all the pollution that we experience daily in our lives.
I pre-purchased my AquaTru machine when they first were sold and it really is a game changer. When I think of how many hundred plastic water bottles I have not used and thrown away since I started using it, that alone makes it worthwhile. Plus I am not consuming all the microplastics and chemicals that leach into bittled water! I didn't realize how much money I was spending a year on bottled water, but the machine basically paid for itself in the first year. And the yearly cost of filters is a bout 1/3 of what I spent on bottled water, so the savings continue. Since the water is almost distilled (I got a TDS (Total Dissolved Solids) meter to measure and it goes from 260 ppm from the tap down to 20-30 ppm after filtering) I do add concentrated minerals to make it as close to pure mountain spring water as possible. It tastes great and I'm motivated to drink more. I'm a health professional and I have told so many of my clients about the system who have bought one, I should sell them!