Customer reviews from Aquatru
AquaTru - Classic Reverse Osmosis Water Filter | Countertop RO Water Purifier - White
Average customer rating
4.6 out of 5
4.6
(2,117 Reviews)
Open Ratings Snapshot
Rating breakdown 2,117 reviews
5 Stars
1,519
4 Stars
406
3 Stars
97
2 Stars
51
1 Star
44
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Customer Reviews for AquaTru - Classic Reverse Osmosis Water Filter | Countertop RO Water Purifier - White
Customer Rating
5 out of 5
5
Expensive
on January 4, 2020
Posted by: Anonymous
It’s a great filter but I wish more people could afford it.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Expensive
on January 4, 2020
Posted by: Anonymous
It’s a great filter but I wish more people could afford it.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Pure and Tasteful Drinking Water
on January 4, 2020
Posted by: Anonymous
Why buy when you can purify water at will at home. AquaTru is quiet and filters water quickly. We found that since it is compact and can sit on the kitchen counter without drawing attention. We purchased a second clean water canister. Never out of purified water.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Trouble with air
on January 4, 2020
Posted by: Anonymous
This is a great device, and the water tastes delicious. Ever since I changed the filters on it, though, it retains a lot of air, and to get the tank to filter the water, we have to turn the machine off, then on, about 3-4 times per tank. Just frustrating. I have tried doing everything it says in the manual, but nothing has solved this.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Pure and Tasteful Drinking Water
on January 4, 2020
Posted by: Anonymous
Why buy when you can purify water at will at home. AquaTru is quiet and filters water quickly. We found that since it is compact and can sit on the kitchen counter without drawing attention. We purchased a second clean water canister. Never out of purified water.
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
Good Tasting Water
on January 3, 2020
Posted by: Anonymous
We've had our machine for a year or so. LOVE IT !!! It works like a trooper, the water tastes really good, the filters seem to go on forever !!! Really like the fact that we are drinking an cooking with safe water. If something were to happen to our AquaTru, we would totally buy another one !
Written by a customer while visiting Aquatru
Customer Rating
5 out of 5
5
love the convenience of standing on my counter
on January 3, 2020
Posted by: Anonymous
Love having it for a quick drink of refreshing water. Wish it could hold a bit more. It's easy to fill and clean. I feel the filters are a bit expensive, however, I've seen worse prices for an osmosis system. Just changed filter 1-2 for the 6 months. (I bought it in 2016 but did not use it until May 2019. Did not understand the reset button on back as stated in directions for replacing the 1-2 filters. There is only the on/off switch on mine, so why didn't it say to turn the on/off switch for 3 seconds to reboot the filters? However, I do enjoy my Aqua Tru and hope it does not get faulty. Ordering the filters was easy and received them quickly. Just hope I installed it correctly since I didn't wait the 3 seconds.
Written by a customer while visiting Aquatru
Customer Rating
4 out of 5
4
Mostly great, except...
on January 3, 2020
Posted by: Anonymous
I love having purified water, and I think that AquaTru does an excellent job. The chemical-ness of tap water is so obvious after using AquaTru. I can hardly stand to drink tap water anymore, and even bring quart or half gallon upcycled milk jars of water with me to work and on short driving trips. However, there are 2 things that I don’t like about the AquaTru device. First, I have found that algae can grow in an inaccessible area of the inlet, below the clean water tank. I cannot even get q-tips in there to clean it. I started adding a few dashes of Himalayan pink salt to each clean tank, and I think it has helped keep the algae at bay. The second is that the clean water inlet and the blue button outlet both leak at times. There will be water under the clean water tank that I have to dry before starting the next batch. And I keep a cloth under the outlet button, which catches most leaks. The leaking only happens after use, not while it is just sitting. Some minor annoyances
Written by a customer while visiting Aquatru
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