Customer reviews from Aquatru
AquaTru - Classic Countertop Water Purifier Certified 4-Stage Reverse Osmosis System Removes 84 Contaminants - White
Average customer rating
4.6
(2,060 Reviews)
Rating breakdown 2,060 reviews
5 Stars
1,479
4 Stars
397
3 Stars
95
2 Stars
50
1 Star
39
Customer Reviews for AquaTru - Classic Countertop Water Purifier Certified 4-Stage Reverse Osmosis System Removes 84 Contaminants - White
Customer Rating
4
Works well
on January 17, 2020
Posted by: Anonymous
Very slow filtering water. A lot of waste going down drain
Written by a customer while visiting Aquatru
Customer Rating
4
Works well
on January 17, 2020
Posted by: Anonymous
Very slow filtering water. A lot of waste going down drain
Written by a customer while visiting Aquatru
Customer Rating
4
water tastes good, but wash hands and sink first
on January 15, 2020
Posted by: Anonymous
i dont understand why you would put the handle INSIDE the prefilter water tank. this means my hands have to be clean enough to drink off of. im a dogwalker, i feed my dogs raw food. so every day i risk contamination because of the location of the handle. having the valves on the BOTTOM of the prefilter water tank means that if there are dirty dishes in the sink, IT GETS IN MY WATER. i guess no one you tested this on has roommates? im being forced to do their dishes so i can get a clean drink of water. i think your water tastes better than zip, but your design hasnt been thought through very far. zip’s handle was on the bottom and its valve was on the side, so it had none of these sanitation problems
Written by a customer while visiting Aquatru
Customer Rating
4
water tastes good, but wash hands and sink first
on January 15, 2020
Posted by: Anonymous
i dont understand why you would put the handle INSIDE the prefilter water tank. this means my hands have to be clean enough to drink off of. im a dogwalker, i feed my dogs raw food. so every day i risk contamination because of the location of the handle. having the valves on the BOTTOM of the prefilter water tank means that if there are dirty dishes in the sink, IT GETS IN MY WATER. i guess no one you tested this on has roommates? im being forced to do their dishes so i can get a clean drink of water. i think your water tastes better than zip, but your design hasnt been thought through very far. zip’s handle was on the bottom and its valve was on the side, so it had none of these sanitation problems
Written by a customer while visiting Aquatru
Customer Rating
2
broke after a few years, just stopped running!
on January 13, 2020
Posted by: Anonymous
I thought it might be the filters, so I paid for a whole set of new filters, and it still didn't work. When I called to trouble shoot it, was told I essentially have to buy a new base unit. The thing just stopped working one day, and that's that! I've never had a product like this before. The guy on the phone sounded like it wasn't uncommon, so I'm not buying another one! What a piece of garbage. When it worked, the taste of the water was good. Now, I'm going to let everyone I know (and I'm a healthcare practitioner, so all of my patients will not be referred to this product, even though I do recommend water filters!)
Written by a customer while visiting Aquatru
Customer Rating
5
Easy to use
on January 13, 2020
Posted by: Anonymous
thought it might be complicated to operate, very easy to set up and use
Written by a customer while visiting Aquatru
Customer Rating
5
Easy to use
on January 13, 2020
Posted by: Anonymous
thought it might be complicated to operate, very easy to set up and use
Written by a customer while visiting Aquatru
Customer Rating
2
broke after a few years, just stopped running!
on January 13, 2020
Posted by: Anonymous
I thought it might be the filters, so I paid for a whole set of new filters, and it still didn't work. When I called to trouble shoot it, was told I essentially have to buy a new base unit. The thing just stopped working one day, and that's that! I've never had a product like this before. The guy on the phone sounded like it wasn't uncommon, so I'm not buying another one! What a piece of garbage. When it worked, the taste of the water was good. Now, I'm going to let everyone I know (and I'm a healthcare practitioner, so all of my patients will not be referred to this product, even though I do recommend water filters!)
Written by a customer while visiting Aquatru