This is my first time to use the waterpik and just love it.
Response from waterpik.comBy WaterPik, Product Support, August 30, 2023
Hello - We are sorry that you are not happy with the product. We would like to get some additional information about your experience and see if there is something we can do to help! You can email me directly at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 a.m. to 5:00 p.m. Mountain Time for assistance.
I love that you can use it in the shower and that it is easy to refill! Super convenient and super easy to use. Make sure you start on the lowest setting and work your way up when you can withstand it