Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Gray
Average customer rating
4
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
391
4 Stars
195
3 Stars
102
2 Stars
49
1 Star
66
76%of customers recommend this product.
(
482 out of
635)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Gray
Posted by: Roberta T,
Verified Purchase:Yes
This model replaced an earlier one that I had for years. I like that it stays charged for almost a week! Despite the smaller water canister, it does the job well and quickly. So far, so good!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Anonymous
Verified Purchase:Yes
Great product and easy to use. Good battery life too
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4
Big disappointment
on December 30, 2023
Posted by: Bernie08873
This is a replacement for my same model purchased several years ago. So, the product and operation are the same, I was disappointed that they no longer provide a plug-in charger. They provide a USB charger which requires a 5v USB transformer. This is inappropriate for a bathroom appliance in the proximity of running water. The plugin charger provided with the earlier version was designed for bathroom operation not computer desk environment. Bad move to cheapen the product.
Written by a customer while visiting waterpik.com
Customer Rating
3
OK except for the reservoir
on December 27, 2023
Posted by: Debbie513
I bought this to replace my older WP-450W which I liked but the door on the reservoir was broken. I've used the new one once and had to fill the reservoir 2x for one use and the shape of it and the house placement doesn't allow the unit to pull all the water from the reservoir which is disappointing. I do like that those one has low/med/high where my old one only had low and high. I also like the magnetic charger better
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, December 29, 2023
We're sorry that you are unhappy with the reservoir. It is designed more for travel and for those with little counterspace. Some users may find it necessary to fill the reservoir more than once. We appreciate your feedback and will pass it on to our Product Design Team.
Written by a customer while visiting waterpik.com
Posted by: LesC
Verified Purchase:Yes
Works nicely but is a little messy to use. Easy to use and reservoir is adequate.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, December 7, 2023
Hello LesC - There is definitely a trick to using the water flosser. Here is a link to a quick video that might help. https://youtu.be/l02dBOdOxtU
Written by a customer while visiting waterpik.com
Customer Rating
1
USB Plug-In
on December 3, 2023
Posted by: !!!!!!
I had the same waterpik before and decided to buy a new one. The charger now comes with only USB, so you need to provide the cube and how safe is that really to use in a bathroom. Very disappointed and sending it back. I did not use it so I don't know about Reservoir but my old one leaked badly? I thought the new one would be better.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, December 6, 2023
Hello - We are sorry to hear you were disappointed with the WP-582. As part of our efforts to reach our environmental goals, models no longer include a USB wall charger in the box. The charging cord provided is compatible with most standard wall bricks that many of us already have. It just needs to be an industry-standard USB charger with an output rating of 5V, 1A. If you ever change your mind and need assistance, we encourage you to contact us at smreviews@waterpik.com or call 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Posted by: JefferyC
Verified Purchase:Yes
Nice to have while travelling. Don't forget the charger.
Written by a customer while visiting waterpik.com
Customer Rating
1
Not worth the cost!
on November 8, 2023
Posted by: Iman
It worked great for 2 weeks ONLY! Then all features deteriorated rapidly; the battery discharge quickly, and you have to keep charging the machine every day to maintain a good water pressure! After only 2 months usage the water started leaking at the bottom of the reservoir security button!
For such bad quality and performance, I would have bought a cheaper flosser!
For such bad quality and performance, I would have bought a cheaper flosser!
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, November 9, 2023
Hello Iman - We're sorry this happened and, that your unit is leaking. Waterpik stands behind the quality of our products and the warranties that accompany them. We would be happy to address your concerns. The WP-583 comes with a two-year warranty. Please give us a call at (800) 525-2774, and we would be happy to help! Or email: smreviews@waterpik.com.
Written by a customer while visiting waterpik.com