As a dental hygienist I was very excited to receive my new waterpik. Unfortunately it fell very short compared to my previous Aquarius countertop version. First off, this model is not nearly as powerful as other models. I was unable to maneuver this device like I had hoped. it needs to stay vertical at all times or it will suck air. Due to the required vertical direction it also causes the used water to run all down the unit while in use. And I feel the water reservoir does not hold enough for my liking. I LOVE the countertop Waterpiks with the corded pik. I can adapt it to any angle and not have water running down the device. And the large reservoir does not run out before finishing the entire mouth. I will continue to recommend waterpik to my patients, however I will think twice about recommending the cordless options.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 28, 2024
Thank you for taking the time to leave your detailed review of the Cordless Advanced. We're sorry that you're not completely satisfied with this model. We greatly appreciate your feedback and will pass your comments along to our Product Design Team.
With a small bathroom, I could not find a place for a Waterpik until my dentist said there was a portable model. It is expensive and difficult to hold to get the water to the proper angle. I won't have a final verdict until my next checkup.
Response from waterpik.comBy Waterpik Product Support, August 21, 2024
Hello Mara - We're sorry that you found it difficult to use. There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful. https://youtu.be/l02dBOdOxtU
I liked mine enough that when my husbands old non -waterpik was fading in power, he asked if I liked my waterpik. I said yes and I just ordered him a new one.
Easy hand hold. Comfortable . Better than other brands
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 21, 2024
Hello Mikeyman2 - We are happy that the unit is working well for you and making life easier! Your feedback is important to us and we will make sure to pass it on to our Product Design Team.
I loved the design and the cordless option. Problem: both of my products have issues.The design is great the concept is great— but it does not work.
The pressure is very low— it drops in pressure and starts and stops on one … the other waterpik I purchased—you can hear the motor but nothing happens.
I want to love this waterpik model —I am asking for help.
Response from waterpik.comBy Waterpik Product Support, August 21, 2024
Hello MDavis - Thank you for your feedback. We apologize for the issues you encountered. Our team has already contacted you to work out a solution. Thank you.
Not impressed with this. Often I still have to floss after using it. Also have to keep my mouth closed or else water runs down the unit. So I turn it on and off to do the entire mouth.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 20, 2024
Hello DianneB - We're sorry you are unimpressed. We found the best advice is to put the flosser in your mouth before you turn it on. Then, look down into the sink as you go and keep your mouth slightly open so the water can drain. Here's a link to our how-to video that might be helpful: https://youtu.be/l02dBOdOxtU
As a First time user of a Water pik. I find it awkward and not enough water to do the job, without refilling it, Maybe It will get easier as I practice. Also, not sure if the pressure is enought, but again, just learning.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 28, 2024
We're sorry you're finding the WP-580 awkward to use. It just takes some practice. Here is a link to a quick how-to video to help you with your technique. https://youtu.be/l02dBOdOxtU