The water reservoir is impossible to remove. The power is so light (even on high) that I need to floss after using. Returning it.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello SidMur - We're sorry to hear that you are not satisfied with the WP-580 model. To remove the reservoir, slide the reservoir release latch to the unlock position and then slide the reservoir down towards the base of the unit. If you ever change your mind and need assistance, please don't hesitate to call us at 1-800-525-2774 or email us at smreviews@waterpik.com.
I just got the Waterpik out of the box and tried to charge the device. It will not charge and I can not recommend this product. I am taking> am sending it back. Also, this product does not come with a battery charger. A lot of money for nothing
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello - We are sorry you are disappointed and unable to charge the unit. The model comes with a two-year warranty. Did you try contacting us? We are here to help but need more details. Please email smreviews@waterpik.com or give us a call at (800) 525-2774 for assistance. Thank you.
Not impressed. It doesn't hold a charge very long. It's super clunky/awkward to use. Had I seen it in-person before just buying it online (pics are deceitful) I wouldn't have bought it. I just didn't care for the "tank" systems with the cords.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 23, 2025
Hello MoSh7 - We're sorry you are not impressed and that you find the model awkward to use. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com. Thank you for sharing your feedback.
Seems the product would be good, but it only worked twice. Stopped charging and couldn’t get it to work again!
Response from waterpik.comBy Waterpik Product Support, January 22, 2025
Hello Lyn P -Thank you for reaching out to us. We're sorry to hear you're having trouble with charging your model. It comes with a two-year warranty, and we would be happy to assist you further. To proceed, we'll need some additional information from you. Please get in touch with us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Bulky for people with small hands. It does an excellent job at removing plaque and food particles. My teeth around the gums feel so smooth and clean. My dad bought the same model after hearing me rave about my WP-580. I'd buy again.
This unit is powerful and convenient. I find myself using this model more often than others I've owned being that it's easily accessible and always ready to go with little to no hassell. It's attractive and takes up very little counter space. I really like the many attachments that come with the WP-580. All in all I've found this to be the perfect Waterpik.