Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Gray
Customer Rating
2
Chrome details do not equal superior product.
on May 12, 2025
Posted by: brenda1977
I chose this portable unit because it can be used in the shower, reducing splatter around the sink. My experience with this unit was average in its operation. I like that there are several tips to choose from in the box and, many professionals recommend that this unit can be used for more than one person because of this feature. However, the color of the rings to differentiate the tip is suboptimal: the choices are white and very light gray, not very evident to see the difference. It was very disappointing that I had to go find a charger from my phone because Waterpik only provides a cable with a USB end that must be plugged into the buyer's existing power adapter. The magnetic contact of the charger is also not intuitive. This cutting of corners has me wondering about the quality of construction of this unit.
Excellent Device. I'm constantly amazed at how much hidden food remnants it removes every time I use it.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, May 15, 2025
Hello Mark from Boston - Thank you for reviewing the WP-580. We're glad to hear that the unit is working well and effectively for you. We'll pass along your input to our team.
Nowhere near the water pressure of my other water pics. Even my other travel unit. I can put up with a small capacity for a travel size, but I am returning it. I used it once and it's just not going to get the job done.
Response from waterpik.comBy Waterpik Product Support, May 14, 2025
Hello CoachLax- Sorry to hear you are not satisfied. While the pressure on the WP-580 may not be as strong as our countertop models, it remains effective. However, we do offer a 30-day money-back guarantee. If you'd like more information, you can email us at smreviews@waterpik.com or call (800) 525-2774 for assistance. Thank you.
Great, it works as advertised, but there wasn't a plug-in outlet charger in the un -opened box. other than that it was as advertised.
Response from waterpik.comBy Waterpik Product Support, May 7, 2025
Hello Patrick- Thank you for reviewing the WP-580. We're happy to hear it's working well for you! The included charging cord is compatible with most standard wall adapters, requiring only an industry-standard USB charger with a 5V, 1A output. If you need assistance, the model comes with a two-year warranty. Feel free to reach us at 1-800-525-2774 or email smreviews@waterpik.com.
I received the exact same item for my birthday. I had ordered one as a birthday gift to myself but since I also got one as a gift, I returned this item. However, I have used the gifted item and it works great, I'm really pleased with it. Especially, because I only use it in the shower (since I hate messes) it eliminates me cleaning the sink and mirror area. I suppose a traditional one would be a bit stronger on the pressure but using in the shower out weights the benefit for me.
Overall, I'm very happy with the WP-580. The pros are it's portability and not tied to a hose. The one thing I don't care for is the button layout. I find myself inadvertently switching the unit on while changing hands during usage consequently spraying water on my mirror. Also removal of the water tank in order to drain can be an ordeal at times. Still the benefits outweigh the difficulties. I also ordered the whitening kit which I have been using. The jury is still out on that whether nor not it's effective.
My periodontist recommended this and I really like it. I can't believe how much stuff you can't get with flossing. It is easy to use, charge lasts quite a while. It runs for about 45 seconds, sometimes I fill it again but for the most part 45 seconds is good.