Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Gray
Customer Rating
2
Poorly constructed product Cordless Flosser
on November 25, 2025
Posted by: Puzzled
The waterpik worked fine at first then within 3-4 months then it intermittently stopped working. It stopped pulling the water from the reservoir through to the tip. The fix was to empty the water and stretch or move the white rubber piece responsible for water flow. I do not recommend the product at this time. Greatly disappointed since my family used the original waterpiks for years and this cordless one does NOT compare.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, November 26, 2025
Hello Puzzled- We're sorry to hear you're disappointed with the WP-580 model. We stand behind our products and offer a two-year manufacturer's warranty for this model. For assistance, please reach out to us at smreviews@waterpik.com or call 1-800-525-2774. Thank you.
The product has very little pressure and is a total disappointment. I love my traditional plug in model however.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, November 26, 2025
Hello Michael G- We're sorry to hear you're disappointed. While the pressure isn't as strong as our countertop models, it is still effective. We do offer a 30-day money-back guarantee. For more information, please email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
It’s convenient and relatively easy to handle. Power, or pressure seems to less than I’d hoped for.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, November 21, 2025
Hello Bob GD- Thank you for your feedback! Were sorry to hear you are disappointed by the pressure. While its pressure isn't as high as our countertop models, it's designed to be equally effective. Please note that the WP-580 comes with a two-year warranty, and we also offer a 30-day money-back guarantee. If you need assistance, please contact us at 1-800-525-2774 or smreviews@waterpik.com.