Had a plug-in water pik for years and liked it very much. The new one I just purchased has the usb connection and the water stream is not nearly as “strong” as the former one. Not happy with it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, March 18, 2026
Hello GMBJD- We understand your concerns! Although the pressure is not as strong as our countertop models, it is still effective. Our cordless models are designed to be compact for travel or for those with limited counter space, which results in a smaller pressure range. If you're looking for more intensity or range, a countertop model might be a better fit. We're sorry to hear that this product didn't meet your expectations, and we offer a thirty-day money-back guarantee. If you have any questions or need assistance, please reach out to our customer support team at 1-800-525-2774 or smreviews@waterpik.com.
This product works well to supplement flossing to help keep the areas between teeth, and between teeth and gums, clean of food residue. I suggest first using in the shower until you get used to it, as water will squirt out of your mouth if you open at the wrong time. I am very happy with this product.
I have purchased 2 of these units n the past year. The first one stopped pumping water 6 months after purchase. Bought the 2nd one 4 weeks ago and now it will not take a charge.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, March 10, 2026
Hello Two state man- We’re sorry to hear your unit stopped charging. The product comes with a two-year warranty. To gather more information and possibly open a warranty claim, please email us at smreviews@waterpik.com or call Customer Service at 1-800-525-2774 for assistance.
For years, my dentist has told me to get one. I’ve stalled and stalled. My teeth are sensitive, so when any food doesn’t get flossed away, I’ll feel it the next day. Over the past few weeks, I have felt a big difference. I love this particular oil. I love that it’s cordless and it’s so easy to refill too!
The battery doesn't last long and the high pressure doesn't feel like it's doing much.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, March 4, 2026
Hello Bummed12- Thank you for your honest review. We're sorry to hear that you're not completely satisfied with the pressure and charging performance of your unit. A full charge should last about a month with daily use. If your unit isn't holding a charge as expected, please contact us at 1-800-525-2774 or email smreviews@waterpik.com. This model is covered by a two-year warranty!