Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Silver - (2024)
Average customer rating
4.2
(2,016 Reviews)
Rating breakdown 2,016 reviews
5 Stars
1,266
4 Stars
298
3 Stars
162
2 Stars
106
1 Star
184
72%of customers recommend this product.
(
462 out of
646)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Silver - (2024)
Customer Rating
5
I absolutely Love it!
on March 10, 2025
Posted by: Case2253
[This review was collected as part of a promotion.] I preorder the Galaxy ring and couldn't wait to get it. I have a watch 6 but I can't sleep in a watch and I wanted to be able to track my sleep as well. The ring is so light weight and I barely notice i have it on. I love that I can just use my watch as a watch and leave it at home if I like. Great tracking on the ring as well. I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This ring is great! The battery lasts a week!
on March 10, 2025
Posted by: Magnusson
[This review was collected as part of a promotion.] The ring is fantastic ! It tracks my sleep and energy and steps. I love how seamless it tracks my information across apps! Now brief is awesome when you have the ring. It tells you what you need to do for the day with your step goals and energy score, as well as how to improve your sleep score.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It feels like I've nothing in finger!
on March 10, 2025
Posted by: ADGL2090
[This review was collected as part of a promotion.] I can work, exercise, sleep and do anything!
The best part is all the sleep scores!
The best part is all the sleep scores!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An exceptional product of very good quality.
on March 10, 2025
Posted by: GsusR23
[This review was collected as part of a promotion.] I just see nothing wrong with everything about the husband.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung become to be scam
on March 10, 2025
Posted by: AVSTYLE
[This review was collected as part of a promotion.] Purchase Galaxy Ring and was able to use about 4 month. Battery completely dead in 4 hours. Reset didn't help.
Contacting Samsung Customer service is another challenge. Representative don't have answers and I was transfer from one department to another and I have to explain my problem on top verifying if I am account holder.
Also purchase Samsung Care. Same story another department.
This experience for over 20 years loyal customer just pushing back from the brand.
Paid $400 for not working device and I can not fing solution even when you purchase additional warranty.
Contacting Samsung Customer service is another challenge. Representative don't have answers and I was transfer from one department to another and I have to explain my problem on top verifying if I am account holder.
Also purchase Samsung Care. Same story another department.
This experience for over 20 years loyal customer just pushing back from the brand.
Paid $400 for not working device and I can not fing solution even when you purchase additional warranty.
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Howdy AVSTYLE,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You're able to slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Be sure to check out, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You're able to slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Be sure to check out, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
4
Nice battery life but
on March 10, 2025
Posted by: Smittyfolk
[This review was collected as part of a promotion.] The battery life is amazing but let's talk about the finish as the black paint started chopping almost immediately
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst thing to buy
on March 10, 2025
Posted by: Upatel3
[This review was collected as part of a promotion.] The battery doesn't stay for an day. Had got checked with Samsung care still have been having the same issue. I haven't been using it for a while now. Its just left in the case. Not worth of money
Value
1
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Upatel3,
Thank you for sharing your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please take a moment to review the resources that I have linked below for your review. Let us know if you have any questions or if you would like further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thank you for sharing your recent experience with using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can slip your Galaxy Ring on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please take a moment to review the resources that I have linked below for your review. Let us know if you have any questions or if you would like further assistance by reaching out to Samsung Support afterward. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
5
Totally New Experience
on March 10, 2025
Posted by: SoCalRoss
[This review was collected as part of a promotion.] This is my first time using this type of technology to monitor my sleep, but it is so easy! The ring looks like a great piece of jewelry, but does so much more.
My only issue is that it needs to be snug against the finger to detect the pulse, but that makes it a challenge to get over the knuckle.
The software pairs perfectly with the new phone.
Value
5
Written by a customer while visiting Samsung US