Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Silver - (2024)
Average customer rating
4.2
(2,016 Reviews)
Rating breakdown 2,016 reviews
5 Stars
1,266
4 Stars
298
3 Stars
162
2 Stars
106
1 Star
184
72%of customers recommend this product.
(
462 out of
646)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Silver - (2024)
Customer Rating
2
Not Happy
on May 2, 2025
Posted by: CCRIDDICK
from Las Vegas, NV
I was very happy and excited about this ring. Not anymore. Metrics are good, but it doesn't matter if its dead. The ring does not hold a charge. I have to charge this thing everyday or its caput. Dissapointed to say the least.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, May 5, 2025
Hey CCRIDDICK,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device charging. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring won’t charge, ensure the charger is connected to the charging case that came with your Galaxy Ring and that the charging contacts are clean. Please take a moment to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device charging. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Posted by: Presido
Verified Purchase:Yes
The product is okay but I feel like it's too veblen. It is overpriced.
Written by a customer while visiting Samsung US
Posted by: Destiny
from New York, NY
Verified Purchase:Yes
I love my ring. I am not sure how long it lasts because I charge it every 5 days. I love how comfortable it feels and the fact that I can review my sleep every morning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hello there Destiny,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're tickled pink to hear how much you have fallen in love with your Galaxy Ring and its features. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Ring. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. We're tickled pink to hear how much you have fallen in love with your Galaxy Ring and its features. If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
3
meg
on April 28, 2025
Posted by: strawberrymac
I initially ordered gold, which clashed with actual gold. I then ordered black. After 20 days, the color started coming off in places. I don't work with my hands. The other downside is that the green light of the ring wakes me up at night. Every time I rolled over or moved my hands, the light shone,
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 29, 2025
Howdy Strawberrymac,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition.
We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance.
> Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly.
> Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth.
> Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring.
> Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring.
> When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly.
Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition.
We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Product Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Lynn S
from Daytona Beach, FL
Verified Purchase:Yes
Love that I can track all my Samsung Health stats from a ring. Sometimes I just don't want to wear my watch, like when I'm sleeping or working out so it's so nice to have just a ring on your finger that you hardly know is there. For me, it's been a game changer. The battery lasts at least a week so that's a huge bonus not having to charge it daily. It's important to note that it's so important to try on the ring sizers before buying. The do not correspond to regular ring sizes that closely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations Lynn,
Thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We're tickled pink to hear how you've made your Galaxy Ring an integral part of your lifestyle. Its health tracking features are unsurpassed! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We're tickled pink to hear how you've made your Galaxy Ring an integral part of your lifestyle. Its health tracking features are unsurpassed! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Posted by: T Brady
from Houston, TX
Verified Purchase:Yes
The information that I get from wearing my ring has helped me tremendously! I am very pleased that I purchased it. The sizing was perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Verified Purchase:Yes
Good start to track sleep and other work outs, but it doesn't seem to track when your phone is not with you when you walk or run. This would have been useful if it can track your locoation and steps without your phone andnjust syncs when its within range again. Other than that, it just basically duplicates what your watch already does
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, April 21, 2025
Hello,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring needs to be relatively close to your paired smartphone to function properly, especially for Bluetooth connectivity and data syncing. The ring can track data on its own, but it relies on a Bluetooth connection to sync with the Galaxy Wearable app for detailed data and features. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring needs to be relatively close to your paired smartphone to function properly, especially for Bluetooth connectivity and data syncing. The ring can track data on its own, but it relies on a Bluetooth connection to sync with the Galaxy Wearable app for detailed data and features. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Track your health by combining the Galaxy Ring and Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003609/
Written by a customer while visiting Samsung US
Posted by: Buhney Huhney
Verified Purchase:Yes
I am very happy with my ring. It took me a moment to get used to it on my finger, but it is the BEST! I don't have to sleep with the clunky smartwatch on
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Buhney ,
Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're ecstatic to hear that your Galaxy Ring has become a welcomed addition to your lifestyle. We love to hear that! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're ecstatic to hear that your Galaxy Ring has become a welcomed addition to your lifestyle. We love to hear that! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US