Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Silver - (2024)
Average customer rating
4.2
(2,016 Reviews)
Rating breakdown 2,016 reviews
5 Stars
1,266
4 Stars
298
3 Stars
162
2 Stars
106
1 Star
184
72%of customers recommend this product.
(
462 out of
646)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 11 - Titanium Silver - (2024)
Customer Rating
1
Ring useless after software update
on July 18, 2025
Posted by: CS12
After software update the battery live is terrible, goes from 100% to 99% as soon as taking it off the charging dock. Battery life drains three times as fast now. Now it always disconnecting from the phone. I tried reconnecting didn't work, i was holding my phone in the same hand as my ring and it was fully charged. I got the ring to track sleep, it is useless, now as it does not stay connected.
Response from Samsung USBy R&R Team, July 18, 2025
Hey there CS12,
Thank you for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Take a moment to check out, "How to charge the Galaxy Ring" to learn how to optimize your battery life. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing. Feel free to reach out to Samsung Support afterward if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thank you for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Take a moment to check out, "How to charge the Galaxy Ring" to learn how to optimize your battery life. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to help resolve what you've described to be experiencing. Feel free to reach out to Samsung Support afterward if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ring
on July 17, 2025
Posted by: Lighthelmet666
[This review was collected as part of a promotion.] Must admit better product and more worth it than I thought, heart rate especially much more accurate now when paired with the watch as well, and as I do alot of mechanic work on my jeep and this ring very durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality product
on July 17, 2025
Posted by: Paul128
[This review was collected as part of a promotion.] It gives me a great ability to keep active and still keep track of my health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall...
on July 17, 2025
Posted by: Christine1961
[This review was collected as part of a promotion.] Great product overall. Wold recommend it..............
Value
5
Written by a customer while visiting Samsung US
Posted by: Jenn
Verified Purchase:Yes
The ring broke within 5 days of use and already had to send it for a replacement.
Response from Samsung USBy R&R Team, July 17, 2025
Hi Jenn,
Thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to innovate while improving the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with an repair needs you may have. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to innovate while improving the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with an repair needs you may have. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5
Great ring for peace of mind
on July 16, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] After my wife had 16 trips to the hospital by ambulance they finally realized that she had 💯 blockage to the right side of her heart and 75 percent on the left. She was passing out multiple times again day. After that we bought the galaxy ring and now we can keep up with activities of her heart and monitoring anything that might be going on in the future. All I can say is I'm blessed she is still here with me and a great comfort knowing the has the galaxy ring. 🙏🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just perfect for me!
on July 14, 2025
Posted by: KasperOne
[This review was collected as part of a promotion.] I use my ring 24hrs a day. From tracking my heart rate, stress level to sleep quality, its definitely a winner.
Value
4
Written by a customer while visiting Samsung US
Posted by: Tracy
from OH
Verified Purchase:Yes
I have had the Samsung Galaxy Ring for about a month. The battery life is about 6-7 days depending on how actinmve I am. The sleeping coach has been very helpful on getting my sleep on a good path. The ring itself doesn't do any functions other than tracking heart rate, steps, and stress. I wish it vibrated for a silent alarm so I wouldn't have to wear a watch to bed too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US