Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
3.6
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
243
4 Stars
68
3 Stars
54
2 Stars
44
1 Star
94
70%of customers recommend this product.
(
247 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Posted by: Chris G
from AZ
Verified Purchase:Yes
Very pleased with the pairing and the integration to the Galaxy ecosphere! I no longer wear my watch to sleep and can use that downtime to charge the watch while the ring keeps track of my sleep. Battery anxiety gone... :D
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Lacking technology and accuracy tracking
on March 19, 2026
Posted by: KentF
from Dallas
I owned a Ringconn for 2 years and because all my other technology is Samsung, I decided to change my ring to Samsung. After 3 weeks of using the Samsung ring I am disappointed. I play tennis for 2 hours and the ring only captures 2,000 steps. My watch and previous rings would capture at least 5,000 steps. The Ringconn also detected activity and suggested a form of exercise and asked me to categorized that activity. The Samsung does not recognize antiviral. Also, the sleep scoring is unpredictable. Last night I slept 7 hours and 45 minutes with 1 hrs 45 minutes deep sleep, 1hr 30 minutes REM. And fell asleep in 5 minutes(but the watch recorded 4hours). That was a sleep score of 50!!! The look of the ring is nice and so is the finish. I feel like the technology is off or I have a defective ring.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Howdy KentF,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inaccurate step counts and/or activity tracking on your Galaxy Ring often stem from improper fit or incorrect sensor orientation (sensors should face the palm). For your convenience, I have linked a few resources below to help resolve what you've described to be experiencing with your device. After checking them out, feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inaccurate step counts and/or activity tracking on your Galaxy Ring often stem from improper fit or incorrect sensor orientation (sensors should face the palm). For your convenience, I have linked a few resources below to help resolve what you've described to be experiencing with your device. After checking them out, feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to set up and wear your Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003280/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
5
Fits Perfect Ring
on March 18, 2026
Posted by: Jwar023
[This review was collected as part of a promotion.] I didn't know what to expect of a smart ring at first, but Samsung smart ring has really deliver with its compact and comfortable format. The ring snug right into my finger and perform its duty while I continue my daily activity. I must say the Galaxy AI in turn with the health function allows a smooth and accessible data of my health and activity clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DON'T BUY IT
on March 17, 2026
Posted by: Rafaella
from New Jersey
I bought the ring a little over a year ago. It worked perfectly for approximately nine months, and then the battery started lasting no longer than 24 hours. Luckily, it was still under warranty; I sent the product in, they fixed the defect, and now—four months later—the battery doesn't last more than 12 hours. I am no longer under warranty, and they are charging me a fee to repair it. I decided not to pay the fee; instead, I will take the money I would have spent to keep the ring working for a few more months and invest it in an Oura Ring. It is more expensive, but it seems to be of higher quality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 18, 2026
Hey Rafaella,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience with your battery life on your Galaxy Ring. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources shared. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience with your battery life on your Galaxy Ring. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources shared. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight
on March 14, 2026
Posted by: DRT74
from Indiana
So far so good! I appreciate the lightweight design on my very small fingers. It does great at sleep tracking. This was my main goal as sleeping with the watch is not comfortable. I like the free tracking withing the Samsung health app. My only fear is the battery life after reading more reviews. At this time it has done great. Will update if things change.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst product
on March 13, 2026
Posted by: Kalyan
I am 70 yr old person and an impulsive buyer of new products but i have never regretted having brought a product as much as the ring. It adds nothing to the data which your smart provides.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 14, 2026
Howdy Kalyan,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. The Samsung Galaxy Ring is a titanium smart ring designed for 24/7 health monitoring, focusing on sleep tracking, activity tracking, and AI-driven wellness insights without requiring a subscription. It tracks heart rate, skin temperature, and movement to provide a daily "Energy Score" and connects with the Samsung Health app. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out and become better acquainted with your device and its features. Let us know if you would like further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. The Samsung Galaxy Ring is a titanium smart ring designed for 24/7 health monitoring, focusing on sleep tracking, activity tracking, and AI-driven wellness insights without requiring a subscription. It tracks heart rate, skin temperature, and movement to provide a daily "Energy Score" and connects with the Samsung Health app. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out and become better acquainted with your device and its features. Let us know if you would like further assistance afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
1
Bad battery life.
on March 13, 2026
Posted by: Fani
After 5 months of using the ring, the battery doesn’t even last a full day anymore. I don’t recommend it. I received an Oura Ring as a gift, but since everything I have is Samsung, I decided to give the Oura to my daughter and bought the Samsung Ring instead. My daughter’s Oura still lasts about 5 days on a single charge, even a year later. I’ll be buying an Oura for myself and will wait to see if Samsung releases another ring that’s actually worth the money.
Response from Samsung USBy R&R Team, March 13, 2026
Salutations Fani,
Thanks for providing us with detailed feedback regarding your experience using your Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out the resources linked below to help resolve what you've described to be experiencing with your battery life. Do not hesitate to let us know if you would like further assistance afterward by contacting Samsung Support at your earliest convenience. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for providing us with detailed feedback regarding your experience using your Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Feel free to check out the resources linked below to help resolve what you've described to be experiencing with your battery life. Do not hesitate to let us know if you would like further assistance afterward by contacting Samsung Support at your earliest convenience. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Galaxy Ring poor product.
on March 12, 2026
Posted by: Oksher
from Oklahoma
I am really disappointed with my Samsung Galaxy Ring. The first ring I purchased stopped connecting with my phone or charging. I sent it in for repair July 7, 2025 and they sent a new ring. The second ring is only 7 months old and is having connectivity and charging issues just like the original. The ring is out of warranty so there is a fee to repair. I have been a loyal Samsung brand person but I will not recommend this device to anyone.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 12, 2026
Hey there Oksher,
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. It's understandable that you may feel frustrated with your experience if your device is no longer performing as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to address what you've described to be experiencing with your connectivity. Please do not hesitate to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. It's understandable that you may feel frustrated with your experience if your device is no longer performing as expected. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Also check out, "Galaxy Ring keeps disconnecting from phone" to address what you've described to be experiencing with your connectivity. Please do not hesitate to contact Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US