Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
4.2
(2,015 Reviews)
Rating breakdown 2,015 reviews
5 Stars
1,265
4 Stars
298
3 Stars
162
2 Stars
106
1 Star
184
72%of customers recommend this product.
(
462 out of
646)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
5
My new wedding band
on July 31, 2026
Posted by: Eazyway
[This review was collected as part of a promotion.] I chose this for my wedding band it stylish and tec
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery
on July 30, 2026
Posted by: Shane
from Grand Junction, Colorado
I purchased this product in October 2025 the battery as of July 2026 is about 24 hours . Samsung warranty center is a dead end
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 31, 2026
Hey Shane,
Thanks for reaching out to share your feedback with us regarding your experience using your Samsung Galaxy Ring. Your constructive insights are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customer base. For your convenience, I've linked resources below to help resolve what you may be experiencing with your battery life. Feel free to check them out and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your feedback with us regarding your experience using your Samsung Galaxy Ring. Your constructive insights are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customer base. For your convenience, I've linked resources below to help resolve what you may be experiencing with your battery life. Feel free to check them out and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on July 27, 2026
Posted by: Jdub88
[This review was collected as part of a promotion.] Sound quality is good, and since I'm in the Samsung ecosystem everything works seamlessly.
Value
5
Response from Samsung USBy R&R Team, July 29, 2026
Howdy Jdub88,
Thanks for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your candor is invaluable to us as we continue to make improvements on our product line to best suit the needs of our customer base. It's wonderful to hear how pleased you've been with the addition of your Galaxy Ring into your daily life. If you would care to provide any other feedback with us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for taking the time to reach out and share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your candor is invaluable to us as we continue to make improvements on our product line to best suit the needs of our customer base. It's wonderful to hear how pleased you've been with the addition of your Galaxy Ring into your daily life. If you would care to provide any other feedback with us or if you would like further assistance, please let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
2
Worked great while it lasted
on July 27, 2026
Posted by: Jdub88
[This review was collected as part of a promotion.] My entire ecosystem is Galaxy stuff, from phone to headphones to watch to ring. I added the ring because I wanted to keep better track of my health. It worked great for a while, then the battery just went out. It won't even hold a charge overnight. I don't seem to be the only one having this issue, and Samsung hasn't seemed to address it at all, which is concerning.
Value
2
Response from Samsung USBy R&R Team, July 28, 2026
Salutations Jdub88,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value and appreciate your insights as we strive to improve the design and functionality of our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources linked below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. We value and appreciate your insights as we strive to improve the design and functionality of our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources linked below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Battery quit after 1 year. Disappointed.
on July 24, 2026
Posted by: StuffyD
from Columbus, IN
I liked the watch at the beginning, because I didn't have to wear watch sleeping. Over time, the ring would disconnect often from phone. Unfortunately, the battery quit charging after the one year warranty ended. I could have sent in to repair, but cost more than buying another ring. After reading several reviews on here, it seems Samsung has a known battery issue on the ring. Most right after the year warranty expired. Samsung should do the right thing and offer free battery replacement.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 24, 2026
Hey StuffyD,
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we continue to improve our product line to best align with our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may be to not have your device performing as optimally as when you unboxed it. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we continue to improve our product line to best align with our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may be to not have your device performing as optimally as when you unboxed it. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4
It can connect to your phone to do with it
on July 24, 2026
Posted by: Yerrisandoval112
[This review was collected as part of a promotion.] I don't know? But I think few things can do, like check your heart and maybe move the volume of your phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All the features I needed
on July 23, 2026
Posted by: Jd62mi
[This review was collected as part of a promotion.] I'm not good at keeping track of my health habits, this ring does it for me. Very comfortable to wear. Looks great. Easy to use app. I love that it connects to Samsung health to track workouts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Only lasted 6 months
on July 22, 2026
Posted by: John
Had this for 6 months ,now it won't turn on I played golf with it so maybe that did it
Response from Samsung USBy R&R Team, July 23, 2026
Hi there John,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we make improvements on our product line to align with the needs of our customer base. To quickly resolve an unresponsive Galaxy Ring, please place your device inside its charging case, then press and hold the case's multipurpose button for more than 7 seconds to reboot your device. Here's a few additional steps that may help get your Galaxy Ring functioning as intended:
Skin oil and debris can block the copper charging contacts. Please wipe the inside of the ring and the charging case with a clean, dry cloth.
Next, make sure that the the small bump on the outer band aligns with the orange marker on the inside of the charging case.
Then, connect your charging case to a power source with the ring placed inside and allow both to charge fully.
Also, keep in mind that Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offers Samsung Care+ which is similar to an extended warranty and an insurance package combined. Our partners at UbreakIfix are also available to assist you with any repair needs you may have.
For your convenience, I have shared some resources below for your review. Please take a moment to check those out and let us know if you would like any further assistance afterward by contacting Samsung Support. We're happy to assist you in every way possible. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we make improvements on our product line to align with the needs of our customer base. To quickly resolve an unresponsive Galaxy Ring, please place your device inside its charging case, then press and hold the case's multipurpose button for more than 7 seconds to reboot your device. Here's a few additional steps that may help get your Galaxy Ring functioning as intended:
Skin oil and debris can block the copper charging contacts. Please wipe the inside of the ring and the charging case with a clean, dry cloth.
Next, make sure that the the small bump on the outer band aligns with the orange marker on the inside of the charging case.
Then, connect your charging case to a power source with the ring placed inside and allow both to charge fully.
Also, keep in mind that Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offers Samsung Care+ which is similar to an extended warranty and an insurance package combined. Our partners at UbreakIfix are also available to assist you with any repair needs you may have.
For your convenience, I have shared some resources below for your review. Please take a moment to check those out and let us know if you would like any further assistance afterward by contacting Samsung Support. We're happy to assist you in every way possible. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US