Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Average customer rating
3.6
(503 Reviews)
Rating breakdown 503 reviews
5 Stars
243
4 Stars
68
3 Stars
54
2 Stars
44
1 Star
94
70%of customers recommend this product.
(
247 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 13 - Titanium Black - (2024)
Customer Rating
2
Was Good.....But
on August 13, 2026
Posted by: BBoyTurner
I've been a loyal Samsung user for over 15 years, Six different models of phones. Three different watches and now the Ring that I have owned for nearly 2 years. I'm on my 3rd and final Ring in the past 2 years. The first one, the battery swelled up and I almost could not get it off of my finger. I sent it in under Samsung Care and then they sent me back some garbage that they refurbished from someone else. I finally sent that in got a brand new Ring after about 3 months as it was having issues as well. Now on this 3rd Ring, it has stopped tracking sleep and activity. I've reset, uninstalled all of the applicable apps but it still does not track. Then Samsung doesn't even stand by a loyal customer and honor the last 4 months of my Samsung Care. They want me to pay for the repair upfront before I send it in and then file a claim to get reimbursed. I hate to say this but Samsung, you are I are nearing the end of our partnership.
Response from Samsung USBy R&R Team, August 14, 2026
Salutations BBoyTurner,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your thoughts as we improve our product line to best align with the needs of our customer base. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrated you may be feeling with what you have been experiencing with your Galaxy Ring. Please know that we are here to assist you in every way possible. I have linked some resources below for your review. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your thoughts as we improve our product line to best align with the needs of our customer base. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrated you may be feeling with what you have been experiencing with your Galaxy Ring. Please know that we are here to assist you in every way possible. I have linked some resources below for your review. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US
Customer Rating
1
Defective battery
on August 10, 2026
Posted by: Jake
from Denver, CO
Battery stopped working after a few months. You'll notice Samsung wont let you trade in a galaxy ring for a new one. They know the product has a very short lifespan.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 12, 2026
Good day Jake,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is appreciated as we continue to make improvements on our product line to align with the needs of our customer base while striving to innovate. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is appreciated as we continue to make improvements on our product line to align with the needs of our customer base while striving to innovate. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery
on July 30, 2026
Posted by: Shane
from Grand Junction, Colorado
I purchased this product in October 2025 the battery as of July 2026 is about 24 hours . Samsung warranty center is a dead end
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 31, 2026
Hey Shane,
Thanks for reaching out to share your feedback with us regarding your experience using your Samsung Galaxy Ring. Your constructive insights are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customer base. For your convenience, I've linked resources below to help resolve what you may be experiencing with your battery life. Feel free to check them out and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your feedback with us regarding your experience using your Samsung Galaxy Ring. Your constructive insights are invaluable to us as we continue to innovate while improving our product line to align with the needs of our customer base. For your convenience, I've linked resources below to help resolve what you may be experiencing with your battery life. Feel free to check them out and reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Battery quit after 1 year. Disappointed.
on July 24, 2026
Posted by: StuffyD
from Columbus, IN
I liked the watch at the beginning, because I didn't have to wear watch sleeping. Over time, the ring would disconnect often from phone. Unfortunately, the battery quit charging after the one year warranty ended. I could have sent in to repair, but cost more than buying another ring. After reading several reviews on here, it seems Samsung has a known battery issue on the ring. Most right after the year warranty expired. Samsung should do the right thing and offer free battery replacement.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 24, 2026
Hey StuffyD,
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we continue to improve our product line to best align with our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may be to not have your device performing as optimally as when you unboxed it. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we continue to improve our product line to best align with our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may be to not have your device performing as optimally as when you unboxed it. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Only lasted 6 months
on July 22, 2026
Posted by: John
Had this for 6 months ,now it won't turn on I played golf with it so maybe that did it
Response from Samsung USBy R&R Team, July 23, 2026
Hi there John,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we make improvements on our product line to align with the needs of our customer base. To quickly resolve an unresponsive Galaxy Ring, please place your device inside its charging case, then press and hold the case's multipurpose button for more than 7 seconds to reboot your device. Here's a few additional steps that may help get your Galaxy Ring functioning as intended:
Skin oil and debris can block the copper charging contacts. Please wipe the inside of the ring and the charging case with a clean, dry cloth.
Next, make sure that the the small bump on the outer band aligns with the orange marker on the inside of the charging case.
Then, connect your charging case to a power source with the ring placed inside and allow both to charge fully.
Also, keep in mind that Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offers Samsung Care+ which is similar to an extended warranty and an insurance package combined. Our partners at UbreakIfix are also available to assist you with any repair needs you may have.
For your convenience, I have shared some resources below for your review. Please take a moment to check those out and let us know if you would like any further assistance afterward by contacting Samsung Support. We're happy to assist you in every way possible. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your insights as we make improvements on our product line to align with the needs of our customer base. To quickly resolve an unresponsive Galaxy Ring, please place your device inside its charging case, then press and hold the case's multipurpose button for more than 7 seconds to reboot your device. Here's a few additional steps that may help get your Galaxy Ring functioning as intended:
Skin oil and debris can block the copper charging contacts. Please wipe the inside of the ring and the charging case with a clean, dry cloth.
Next, make sure that the the small bump on the outer band aligns with the orange marker on the inside of the charging case.
Then, connect your charging case to a power source with the ring placed inside and allow both to charge fully.
Also, keep in mind that Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offers Samsung Care+ which is similar to an extended warranty and an insurance package combined. Our partners at UbreakIfix are also available to assist you with any repair needs you may have.
For your convenience, I have shared some resources below for your review. Please take a moment to check those out and let us know if you would like any further assistance afterward by contacting Samsung Support. We're happy to assist you in every way possible. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
1
ABSOLUTE LEMON
on July 20, 2026
Posted by: Nate
Ring was not durable. After a software update within a year the ring's battery didn't even last a day. It wasn't even wearable as part of the sensor was detaching from the inside and rubbing my finger raw. It didn't last a year.
Response from Samsung USBy R&R Team, July 21, 2026
Howdy Nate,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. We understand how frustrated you may feel to have your device not looking as pristine as it once did at the time of your unboxing. Here's a few precautions: Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. Feel free to take a look at, "Keep your Galaxy Ring clean" if you would like to learn more. If you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. We understand how frustrated you may feel to have your device not looking as pristine as it once did at the time of your unboxing. Here's a few precautions: Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. Feel free to take a look at, "Keep your Galaxy Ring clean" if you would like to learn more. If you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
3
Works well, until it doesn't
on July 16, 2026
Posted by: BigBen
from USA
I purchased the ring for a couple of different reasons. The first is that I find it uncomfortable to wear my smartwatch at night to track my sleep, so this ring was able to fill that gap for me. When I first got it I wore it along with my watch to see how good the tracking worked and it was pretty close to my fitness tracker in my watch. So that earns it a check in my book.
The second reason I purchased it was because I carry two phones and have 2 different ecosystems. Monday through Friday, I have a competitor watch and phone due to the requirements of my job. On the weekends, I wear my galaxy watch. However, I carry both phones almost all the time. I wanted to have my health data to be consistent, so I picked up the ring so I'm not wearing two watches at the same time. The ring has allowed me to keep my health track consistent day to day.
The 3rd reason was to replace the Bluetooth functionality we lost in the s pen in the ultra models. Admittedly, it's a fairly minor reason but it was a justification for me nonetheless.
The ring worked great up until about 2 months ago. I noticed the battery seemed to run out much faster than I anticipated. Then I started having issues with it not staying connected to my phone. Now it takes an act of God just to get it to charge on a regular basis. The case can be completely charged but then it won't charge the ring for some reason. Ive tried several different solutions that I found on the forums but nothing seems to work for more than a week or two.
Im not saying its a complete dud, but I probably waited until a gen 2 version so that they could work out the kinks. For the price they charge, it's not a good purchase, in my opinion. After a year, It still looks pretty good, its light weight, and works well when it wants to, the problem is that I'm never sure when it wants to work. I will take it off the charger after an hour or two, then it may not connect to my phone, or the battery may die halfway through the day. Its too finicky for me, i don't want to have to think about it every time I put it on, I just want it to work.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R Team, July 17, 2026
Hello BigBen,
Thanks for taking the time to reach out to share your insights with us regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to continue making improvements on our product line to align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. For your convenience I have included links to resources that may help you resolve what you're experiencing with your device battery and its connectivity. Please feel free to contact Samsung Support if you have any questions for us after reviewing what's been shared or if you would like any additional assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thanks for taking the time to reach out to share your insights with us regarding your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to continue making improvements on our product line to align with the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. For your convenience I have included links to resources that may help you resolve what you're experiencing with your device battery and its connectivity. Please feel free to contact Samsung Support if you have any questions for us after reviewing what's been shared or if you would like any additional assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
1
Bad battery
on July 12, 2026
Posted by: Jeff
from New York
Right outside my warranty period the battery dies within hours of charge, says it's full charged after 10 minutes.
Features
5
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, July 14, 2026
Howdy Jeff,
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your transparency as we continue to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may feel to not have your device performing as it usually has in the past. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Do not hesitate to reach out to Samsung Support afterward if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your transparency as we continue to improve the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. We understand how frustrated you may feel to not have your device performing as it usually has in the past. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review the resources shared below to help resolve what you have described to be experiencing with your device. Do not hesitate to reach out to Samsung Support afterward if you would like further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US