Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
5
The perfect mix
on November 10, 2020
Posted by: Chandler
from Arizona
Two years ago I bought a Charge4, and to this day it is still in perfect condition. I have a red edition, and at first I was concerned that the bright color would fade or get worse with time. I am happy to see that even after two years this product still looks brand new. The sound is phenomenal, too. The waterproofing is actually legit. It still plays music being fully submerged (though Bluetooth doesn't always work underwater). I love that it's small enough to fit in the side pocket of a backpack so I can carry it around while hiking or going places. Also, It links seamlessly with my Flip4, and I can enjoy JBL-grade surround sound. I definitely do not regret this purchase.
Doesn’t sound clear same problem with JBL charge 3
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Mario at Customer Service , Customer Support, November 4, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Charge 4 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
The speaker is elegantly packaged. It arrived 3/4 charged and the Bluetooth pairing was trouble free. Simple, straight forwardly buttons to push; no big project to figure it out, which is a real bonus these days. It sounds really good; rich tone; very decent volume levels. I highly recommend this speaker.
I purchased and worked great. I have had for a year maybe. And it stays inside house or shop. Only charge with supplied cord and plug. Now I haven't used daily and even went a few weeks with no use and then used occasionally per month. Now 4 lights come on 5th blinks but you can't turn on at all, i also have my charge 3 it has outlasted the newer charge 4. If I don't figure it out it'll be my last purchase
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Chastine at Customer Service, Chastine at Customer Service, September 10, 2020
We'd like to work with you directly about your JBL Charge 4. Please reach out to our Customer Support. We're here to help with your options.
For the money, this is an excellent sound system for the boat, beach, party out back..... Good sound, nice charge , and easy to use..... Good choice of colors as well. We ended up with the gray camo. Love it
I bought a second charge 4 because I like the versatility of the unit. I hope it lasts longer than my first one. I can’t seem to get more than two years out of them. Customer service is still very good however.