Customer Reviews for JBL - Charge 4 - Waterproof Portable Bluetooth Speaker - Black Camo
Customer Rating
1
Love the speaker, but it died after 2 months
on September 13, 2019
Posted by: Lynnjake
from Chico, CA
I bought this speaker two months ago. It was so great - I loved the deep sound of it. But the other day I went out to use it and it wouldn't stay turned on. I thought it needed to be charged, so I did that, and the problem has not resolved. I turn it on and before I can even connect it to blue tooth, it makes a sad sound and turns off. The battery lights don't come on at all, whether it is on the charger or off. I am so disappointed. It is a rather costly item to only last two months.
No, I would not recommend this to a friend.
Response from harmanaudio.comBy Mario at Customer Service, Customer Support, September 14, 2019
Thanks for the review, we appreciate the feedback you've provided to us. We understand that our product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM
I purchased my Charge 4 amonth ago, and it has exceeded my expectations. As a long time JBL enthusiast, I expected the Charge 4 to sound good, but . . . the sound is GREAT! Amazing!
We are a huge JBL product supporter in our family. The Charge 4 seems the same as the charge 3 only a bit larger and it has a mono single speaker instead of a stereo dual speaker like the Charge 3. I probably prefer the smaller profile and better sound from the 3 but the 4 is still a perfect option for the beach and camping, etc. One improvement JBL can make overall is more power. The sound with any JBL product is always clean but it also feels like you should be getting a bit more power from all their products. Charge, Charge 3, Charge 4, Extreme2, Free Ear Buds... on another note JBL car audio subs are fantastic. quality built with plenty of power and reasonably priced.
I purchased a few weeks ago and have been enjoying the terrific sound ever since. I like the portability and ease of use. I believe the JBL Charge 4 is one of the best on the market within it's respective size and price category.