[This review was collected as part of a promotion.] I purchased this as the replacement model for my 6 year old one that the button for opening the door cracked and fell out, hoping it’d fit the same trim kit. It didn’t and I had to buy a new trim kit as well. So far this model works ok, but if I was going to have to buy a new trim kit anyway, I’d had shopped more and probably bought a different model. I’d prefer one I could actually set as many seconds as I wanted not in 15 seconds intervals. Also, glass plate is different size so I couldn’t even salvage that. I hope this one lasts longer than the last.
[This review was collected as part of a promotion.] I just have to get used to a new appliance again. works fine. The one thing I don't like is the finish on the door. It shows fingerprints. It is the black one.
[This review was collected as part of a promotion.] It works great but I don’t like the user interface , in that you cannot directly enter the cook time in increments for less than 30 seconds. You should be able to enter cook time with 1 second resolution, for example 4:47.
I hate this microwave. Model #WMCS7022RB00. It lacks precision. It does not have a numeric keypad therefore the user cannot put in a precise time. I want to heat water for my tea for 1 minute and forty-four seconds. No can do. The door lock is inconvenient at best, not necessary, and a real pain. Also, so confusing. I wish I had never bought this beast. I’ve used it for a month hoping I would grow to like it, but no. Whoever thought eliminating a numeric keypad was a good idea?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 690864. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I bought this appliance about a month ago and am pleased with its performance. It is easy to use and provides many features that a household would enjoy. I would recommend this appliance to any friend.