[This review was collected as part of a promotion.] I really like it, my last microwave was a whirlpool and it lasted a very long time but the door wouldn't open one day and it couldn't be fixed because the part was no longer available
[This review was collected as part of a promotion.] I purchased this model because it is almost exactly the same as the one that I had before , other than a few differances . I am well pleased with this one too .
[This review was collected as part of a promotion.] It seems very good. It is an upgrade from the one that failed recently. That one only worked for a few weeks.
[This review was collected as part of a promotion.] I brought this microwave a few weeks ago and I find the overall performance of this product to be excellent.
[This review was collected as part of a promotion.] This was a replacement by whirlpool because our new one that was less than 6 months old made a very large metal noise and then had error codes on it. You have to lock and unlock the door each time. You can not set it for exactly the time you want. You have to set it in 5 minute increments. Don’t like anything about it. Kind of tells you how many issues they have when Whirlpool will just replace the unit and not even try to fix it. Their service department is great to work with. But I hate the new microwave!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6425oWM6N or Direct Message on Instagram http://spr.ly/6426oWM64, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598454 We’re looking forward to hearing from you. Jacob W.
[This review was collected as part of a promotion.] Good microwave. Has all the usual and expected features. It's actually a replacement for another Whirlpool microwave (basically the same model) that stopped working after 5 months. I'm very happy with Whirlpool's customer and warranty service. Even though the first microwave didn't last long, I recommend Whirlpool just for the service.
[This review was collected as part of a promotion.] We ordered this last week for our breakroom for a replacement. Hopefully this one lasts just as long as the other one! Great microwave and big enough to please everyone. Heats up nicely and is quiet.
Ordered this microwave. Supposed to be Stainless Steel. When delivered it was all black except for a very narrow stainless steel strip across the top! Really like the microwave's features but disappointed that it doesn't match my other stainless steel kitchen appliances.