Customer reviews from Samsung US
Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Average customer rating
4.4
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
64
4 Stars
15
3 Stars
3
2 Stars
3
1 Star
5
62%of customers recommend this product.
(
15 out of
24)
Customer Reviews for Samsung - Galaxy XR Mixed Reality Glasses for PC, 109 FOV, Micro OLED, BT/Wi-Fi, Rechargeable - Silver Shadow
Customer Rating
5
Amazing xr
on December 5, 2025
Posted by: Sofaxkinxwet
[This review was collected as part of a promotion.] I love it. I I I love it. it. itI love it. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent futures.
on December 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for privacy use.
.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good but not great enough to keep
on November 27, 2025
Posted by: CB1965
from Seattle, WA
I really wanted to love and get frequent use of this product but I have not found the niche in my work or personal life were this device fits in. It's well made, comfortable for wear and a great user experience in the Android XR UI BUT...first, the batter life is terrible! Second, the fit is hard to maintain and how it fits affects the quality of what you are viewing. It hasn't been uncommon to get a pop up to adjust the headset about every 30 minutes. It's very disappointing that the travel case is not available as it doesn't travel well, even within our house, without putting it back in the box. Since I am not a gamer, I really don't see the value of the device. Yes, it's cool to review web pages and read emails without a screen in front of you but typing is not an easy task. Navigation is good but not great. It would be really nice to just be able to swipe and go back. Pinching is a pain over time. If you have a pet trying to sit on your lap then reading your pinches becomes an act of intentional choreography. As I said, I really wanted to find a good use and purpose for this device but it is going back.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R, December 1, 2025
Hello CB1965,
We appreciate your detailed feedback on your XR experience. The hardware is designed for comfort and immersive visuals, and your notes on battery life, fit adjustments, travel case usefulness, and gesture flow are exactly the kinds of details we consider as we improve extended reality for everyday use. We recognize that usage, fit, and range will vary among users. Our goal is to provide guidance on achieving a perfect fit every time. Before wearing the headset, clear your surroundings to prevent accidents. Use the device in a spacious area free of obstacles. While wearing the headset, keep the battery pack close—such as in a pocket. When charging, ensure the connection to the wall charger and power outlet remains accessible and unobstructed. If you experience persistent discomfort or pain, stop using the device immediately. To maintain comfort and avoid fatigue, take a break at least every 30 minutes. If discomfort persists, take more frequent or longer breaks to rest your eyes and mind. The fit may need to be adjusted based on individual characteristics like head shape and viewing angle. After the initial adjustment, feel free to make additional tweaks for optimal comfort and visibility according to your preferences. Keep in mind that comfort and display visibility can differ based on personal preferences and usage conditions. We encourage you to review the guide on “How to properly wear your Samsung Galaxy XR headset,” linked below. Thank you for your feedback, and we appreciate your choice of Samsung.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We appreciate your detailed feedback on your XR experience. The hardware is designed for comfort and immersive visuals, and your notes on battery life, fit adjustments, travel case usefulness, and gesture flow are exactly the kinds of details we consider as we improve extended reality for everyday use. We recognize that usage, fit, and range will vary among users. Our goal is to provide guidance on achieving a perfect fit every time. Before wearing the headset, clear your surroundings to prevent accidents. Use the device in a spacious area free of obstacles. While wearing the headset, keep the battery pack close—such as in a pocket. When charging, ensure the connection to the wall charger and power outlet remains accessible and unobstructed. If you experience persistent discomfort or pain, stop using the device immediately. To maintain comfort and avoid fatigue, take a break at least every 30 minutes. If discomfort persists, take more frequent or longer breaks to rest your eyes and mind. The fit may need to be adjusted based on individual characteristics like head shape and viewing angle. After the initial adjustment, feel free to make additional tweaks for optimal comfort and visibility according to your preferences. Keep in mind that comfort and display visibility can differ based on personal preferences and usage conditions. We encourage you to review the guide on “How to properly wear your Samsung Galaxy XR headset,” linked below. Thank you for your feedback, and we appreciate your choice of Samsung.
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
PC Link and Phone Link only work with Galaxy devic
on November 25, 2025
Posted by: DadBod
from New York, NY
PC Link and Phone Link only work with Galaxy devices. Very disappointing.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hello there DadBod,
Thank you for your feedback. The Galaxy XR is built to seamlessly operate within the Galaxy ecosystem, allowing effortless transitions between phone, tablet, and PC to improve workflow continuity. This integration helps deliver optimal performance and security for users who enjoy the complete Galaxy experience. For more details on connecting to Samsung devices, please see the linked article below. Stay informed about upcoming updates as the Galaxy XR features develop and improve. We appreciate your review and thank you for choosing Samsung.
Galaxy XR: Connect with other Samsung devices and services
https://www.samsung.com/us/support/answer/ANS10007510/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy XR is built to seamlessly operate within the Galaxy ecosystem, allowing effortless transitions between phone, tablet, and PC to improve workflow continuity. This integration helps deliver optimal performance and security for users who enjoy the complete Galaxy experience. For more details on connecting to Samsung devices, please see the linked article below. Stay informed about upcoming updates as the Galaxy XR features develop and improve. We appreciate your review and thank you for choosing Samsung.
Galaxy XR: Connect with other Samsung devices and services
https://www.samsung.com/us/support/answer/ANS10007510/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on November 24, 2025
Posted by: X112
Very heavy............................................
Response from Samsung USBy R&R, November 25, 2025
Hi there X112
Thank you for sharing your thoughts on your Galaxy XR! The Galaxy XR was created for immersive visual power and strong performance. You might notice the design naturally adds some weight because of its premium build and advanced lens array. Proper placement of the headset is key for both comfort and performance. Follow these steps to get a perfect fit and an immersive experience. The fit may vary depending on individual features like head shape and viewing angle. So, after adjusting as instructed, feel free to make additional tweaks for the best comfort and visibility based on your preferences. Keep in mind that actual comfort and display clarity can differ depending on personal preferences and usage conditions. We appreciate you sharing how it feels in your hand; it helps improve future designs that balance comfort and capability. Thanks for choosing innovation with Samsung!
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy XR! The Galaxy XR was created for immersive visual power and strong performance. You might notice the design naturally adds some weight because of its premium build and advanced lens array. Proper placement of the headset is key for both comfort and performance. Follow these steps to get a perfect fit and an immersive experience. The fit may vary depending on individual features like head shape and viewing angle. So, after adjusting as instructed, feel free to make additional tweaks for the best comfort and visibility based on your preferences. Keep in mind that actual comfort and display clarity can differ depending on personal preferences and usage conditions. We appreciate you sharing how it feels in your hand; it helps improve future designs that balance comfort and capability. Thanks for choosing innovation with Samsung!
How to properly wear your Samsung Galaxy XR headset
https://www.samsung.com/us/support/answer/ANS10007501/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The item that saves
on November 22, 2025
Posted by: Mybiglittlebuddy
[This review was collected as part of a promotion.] Galaxy smartphone Get Outlook for a deeper new meaning. The backup you can always make it just in the nick of time. No one can gain any good access accurately as my Galaxy XR.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Back with a solid build and design! Love 4k panels
on November 17, 2025
Posted by: Rosfield
from Texas
Truly deserves all the praise and love. Everything about this headset is well built, without compromising on a lighter design. The 4k displays make a huge difference and is insanely noticeable if you have used other headsets. I have used the Index, Quest pro, quest 2, odyssey.... great addition!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Great with some issues
on November 16, 2025
Posted by: bams9216
from Hampton Virginia
I love this headset. It delivers on quality and serves a lot of purposes that I was looking for this product to do. The screens are of a high quality, makes viewing any content you plan on viewing look like its displayed in nearly 4k or equal to. The materials appear to be of a high quality. The surfaces have a esthetic that looks good to the eye and feel good to the hand.
Now for the bad. It only has 256gb of storage as an option. For anyone who wants to have a substantial library of games or store movies for a long trip on a plane, on a bus, or in a car. This device doesn't provide a large enough room. The next issue is the headstrap. it would have made more sense for them to have made the headset little more modular for people that are not the average face shape. The pressure on the forehead is not that comfortable. My advice for being able to use it long term(i.e. 1-2hrs) keep your forehead muscles as relaxed as possible. buying a top strap might be a fix. Just set the dial to just enough to make contact with forehead and back of your head, and have the rest of the support from a top strap.
Now for the bad. It only has 256gb of storage as an option. For anyone who wants to have a substantial library of games or store movies for a long trip on a plane, on a bus, or in a car. This device doesn't provide a large enough room. The next issue is the headstrap. it would have made more sense for them to have made the headset little more modular for people that are not the average face shape. The pressure on the forehead is not that comfortable. My advice for being able to use it long term(i.e. 1-2hrs) keep your forehead muscles as relaxed as possible. buying a top strap might be a fix. Just set the dial to just enough to make contact with forehead and back of your head, and have the rest of the support from a top strap.
The last and most important aspect to those that want this headset to be very competitive. Make the wireless connectivity a little more optimized. Work along side with Steam to get Steam link 2.0 to support this headset. The latency has been lack luster. When compared to the Play for Dream, it just doesn't compete. It's a software issue that can be resolved. Once I see more support in the future for Hardware and software, I will return to change my review based on the progress or lack there of.
Thank you Samsung for getting the ball rolling at least.
Thank you Samsung for getting the ball rolling at least.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US