Customer reviews from Samsung US
Samsung - Galaxy Watch3 Smartwatch 45mm Stainless BT - Mystic Black - (2020)
Average customer rating
4.7 out of 5
4.7
(637 Reviews)
Open Ratings Snapshot
Rating breakdown 637 reviews
5 Stars
496
4 Stars
96
3 Stars
27
2 Stars
7
1 Star
11
94%of customers recommend this product. 
(
574 out of 608
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch3 Smartwatch 45mm Stainless BT - Mystic Black - (2020)
Customer Rating
5 out of 5
5
Wow!!! What an awesome device.
on December 16, 2020
Posted by: Joe P
from North Port FL
the watch 3 is my second samsung watch. it's light years ahead of my last one. function and interaction with my phone are phenomenal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Forcing myself to like it...
on December 11, 2020
Posted by: Nick
from East Meadow, NY
i am big proponent of samsung products, especially their phones which is way above and beyond apple phones. i have been using gear s3 watch for the past couple of years which i was okay with.
but i don't like the new watch 3 at all. my biggest issue is with the charger that came with it. it is really short and won't reach anywhere. doesn't come with adapter. worst of all the design is horrible, the watch has to be laid down flat and gets in the way all the time. even worst is that the watch 3 is not backward compatible with the gear s3 charger. whoever came up with the idea of a flat bed, short charger without an adapter should be fired.
now for the watch itself, there is no innovation to the look of the watch. it is about time samsung comes up with an innovative look to the watch.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looks amazing but software total fail
on December 8, 2020
Posted by: kmawwad
from Detroit Michigan
i upgraded from my original galaxy watch to the galaxy watch 3 and i have it paired with my brand new samsung note 20 ultra 5g. little things between the watch and phone hardly ever work. for example when trying to use spotify the watch can hardly ever connect to the phone. also just using the watch, swiping, attempting to choose apps. it just goes very slow and lags. it is not user friendly and its quite disappointing. overall the watch looks amazing. battery will last me two days. but software and speed of watch 2 stars.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
My Watch
on December 8, 2020
Posted by: Dray
from Allentown Pa
i have enjoyed these watches since day one unfortunitly for me my package was stolen at the door and i didn't get to enjoy it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 9, 2020
Hello Dray, thank you for bringing this to our attention! We understand how disappointing this must feel. We would definitely like to assist you further with this issue. Please reach out to us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Nice Smart Watch
on December 7, 2020
Posted by: RHUCS
from NJ
i had the watch for about three days. i been wearing it for about 23 hours a day. the battery level never dropped below 65%. apps are easy to set up and it connects with my samsung phone perfectly. microsoft outlooks works fine.very happy with this watch!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Watch, Bad Battery
on November 30, 2020
Posted by: Dreamwvr
i’ve owned all the galaxy line of watches minus the active and active 2 watches, and i’m disaapointed with the battery life of the watch 3. i fully understand that there are more active health monitors and i appreciate them, but i thought that giving that i have the 45mm the battery would last longer like that of my galaxy watch. getting just 1.5 days isn’t great when i’m use to getting 3.5 days from my gw.
can the health features be added to my galaxy watch? it’s the greatest!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smart Watch Out There
on November 20, 2020
Posted by: Lisa
from Hayesville NC
i've tried three different smart watches, including the technically advanced apple watch. this beats them all. why? first, it's handsome and you can actually see and read the face. two, it has great functionality, especially as it pertains to exercising. three, and most importantly it tells time! no really, the watch faces are terrific and look so much better than all the other watches. the selection is terrific. i love to see people look at it in surprise when they see a handsome military face and then i rotate it to steps or weather. wow! tizen is excellent. facer works really well for more choices in faces. i'm delighted and i adore this watch. lisa
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Software looks outdated
on November 20, 2020
Posted by: William
from Astoria ny
i had the galaxy watch .the new watch has the same software looks like no new apps have been added why sell a new watch without updating its software very dissapoited
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 3, 2020
Hello William, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
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