Customer reviews from Samsung US
Samsung - Galaxy Watch3 Smartwatch 45mm Stainless BT - Mystic Black - (2020)
Average customer rating
4.7
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
496
4 Stars
96
3 Stars
27
2 Stars
7
1 Star
11
94%of customers recommend this product.
(
574 out of
608)
Customer Reviews for Samsung - Galaxy Watch3 Smartwatch 45mm Stainless BT - Mystic Black - (2020)
Customer Rating
3
Nice if all the Features actually worked
on July 18, 2021
Posted by: Jwatch
it would be nice if all the features actually worked the sleep monitor is pretty much useless. the ecg will work if i unstrapped the watch and hold it about 3/4 up on my forearm. the app that measures the water content is the same way i need to move the watch way up on my arm so in conclusion if you can't use it without undoing it and moving it all the time why spend the money on it haven't had very long thinking of sending it back disappointing
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 23, 2021
Hello Jwatch, thank you for bringing this to our attention. I understand how frustrating it can be when expectations don't quite meet. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143544122
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143544122
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Poor support for Apple iPhone Users
on July 16, 2021
Posted by: Gihan S
with watch 3, i was dissapointed to find that the watch had very limited functionality when paired with my iphone. also the advertised ecg and blood pressure reader feature that motivated my purchase of the watch 3 was not available in my region. this is very unfair for people that paid the same price and purchased their device. also the wearable watch app on the appstore is quite restricted. people pay premium price for premium quality, not to be ripped off because they didnt go wit a samsung and android device. i paired it with my note 8 and still didnt get the ecg and blood pressure feature to work due to regional restrictions. fix this issue and make all features available for all types of phones.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 27, 2021
Hello Gihan S, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery performance
on July 14, 2021
Posted by: Bill
from Grand Rapids, MI
i have always had great experiences with samsung products in the past. this time is different. i purchased the watch because of some features i though would be beneficial due to some health issues i have. i have not worn a watch in years. i am not one to spend this kind of money on a watch, but this was more than a watch. the biggest issue i have is the battery doesn't last much more than a day. when i first got it it would last maybe a day and a half which still in my opinion is unacceptable. seems like it did an update and after that the battery life plummeted. not encouraging. the apps seem very glitchy and not really all that convenient. for the most part i have stopped using most of the apts. overall i regret spending the money. was definitely hoping for more being a samsung product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 15, 2021
Hello Bill, thank you for bringing this to our attention. I can see how important this is. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143521161
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143521161
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Organization
on March 21, 2021
Posted by: Rosemberg
i really like how things are organized and how the watch helps you stay active and tells you when to stretch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good features, reliable, tizen.
on March 17, 2021
Posted by: High Desert
Expertise:Intermediate
This was my third smart watch, but my first Samsung. Overall it's a great watch and tizen is much better than wear OS.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's just perfect
on March 13, 2021
Posted by: Nycfinest1
i was excited about my samsung s21 ultra but this watch has it all. you can change the face of your watch to match your clothes. you can change the type of bands to wear. it let's me know when i get a text and so on. definitely love it. on a full charge it'll last a day and a half atleast. even longer depends on how you set up its features.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fitness watch for me
on March 13, 2021
Posted by: Sobo
from 29909
so many options to use.
counts my steps shows, my calendar events, emails, texts, phone calls. i feel like dick tracy back in 1937
cartoons. awesome technology i never thought i would own.
counts my steps shows, my calendar events, emails, texts, phone calls. i feel like dick tracy back in 1937
cartoons. awesome technology i never thought i would own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much lighter than its predecessor.
on March 10, 2021
Posted by: WranglerGuy79
from Rochester NY
i traded in my (p) galaxy 2 for the new galaxy 3. i have to say it really fits lighter on the wrist and its super comfortable to sleep with opposed to its predecessor.
besides the added sensors , it works like like my galaxy 2. i am thrilled that its lighter and i love the buttons on the side, furthermore all my watchbands i used on my old watch work on this one. i love to switch it up because its easy to do.
samsung has always been a staple in our home and we are always looking forward to the growth in new technologies.
thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US