Customer reviews from Samsung US
Samsung - Galaxy Watch3 Smartwatch 45mm Stainless LTE - Mystic Black - (2020)
Average customer rating
4.5 out of 5
4.5
(201 Reviews)
Open Ratings Snapshot
Rating breakdown 201 reviews
5 Stars
141
4 Stars
37
3 Stars
8
2 Stars
6
1 Star
9
91%of customers recommend this product. 
(
170 out of 187
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch3 Smartwatch 45mm Stainless LTE - Mystic Black - (2020)
Customer Rating
5 out of 5
5
Great watch!
on October 8, 2020
Posted by: Seth
this thing feels and looks good on your wrist. battery life is good as well. i know a lot of people have been complaining about how the charger is not great but honestly it works great for me and i couldnt ask for more. setup was easy and the watch is user friendly. i would totally recommend this to anyone looking for a premium smart watch!!!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love the Design/Bixby a Let Down
on October 5, 2020
Posted by: GK51
as with all my samsung mobile products i love the look and build quality of this watch. i am very glad that the rotating bezel is back. bixby is really a disappointment. i bought the watch for the convenience of making calls and texting without my phone and bixby does not recognize half of my contacts when i speak them. bixby is slow starting and slow in responding. i don't use bixby on my phone but hoped it might be a better experience on this watch. a number of times the watch opens apps or widgets without me touching the watch face. other conveniences like notifications work well. i am hopeful that future updates improve bixby.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Marvelous
on September 30, 2020
Posted by: Khadeem H
from Atlanta, GA
i'm sure people are having network issues if they are not with t-mobile. this watch is really awesome, features jam packed, and pairs well with my galaxy buds+.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor Battery
on September 22, 2020
Posted by: Jaya
poor battery life, apps close occasionally. good display and built quality.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life is almost perfect but the ui..
on September 18, 2020
Posted by: Raywayy
from Las Vegas, NV
i really enjoy this watch . ive been waiting for another galaxy watch to come out and bring back the rotating bezel for a while. now that its back i feel right at home. the screen brightness and colors is great, the battery life for me last about two days. tons of storage for a watch. the speaker for phone calls is much better i also love the ticking sounds for some of the stock watch faces. its just the watch did not come fresh out the box well polished. i recently had to restart my watch because bixby was not working. the watch two locks up and lag from time to time when i try to change to a new watch face. aside from that i still really enjoy this watch i just hope it get s updates to fix these minor and weird problems
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on September 13, 2020
Posted by: Wonderwoman
from Miami, FL
i have t-mobile, connected over phone.
no network issues.
i have the frontier. i control amzn music from watch, not app tho.
battery life is incredible. screen incredible.
i downloaded the mail app, samsung internet app, calculator app, camera control app, alarm, and even powerpoint remote app, all from samsung, not a third party that slow down the watch.
charge it on any wireless charger (or your note 20).
and the dang thing is beautiful!
i honestly don't know what ppl were expecting.
i can't wait till the software update for the ecg & bp.
i wasn't going to write a review, but i saw the bad reviews bc of snowflakes or bc of carrier issues which does this watch no justice, so i decided to put in my 2 cents.
go check it out yourself.
wonderwoman out!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad Bluetooth Connection with Earbuds
on September 10, 2020
Posted by: Medo
from NC
bought the lte version. the bluetooth connection from the watch to the earbuds were so bad the music constantly kept skipping and stuttering . phone calls using the phone with the ear buds were so bad i had hard time hearing the other party and he did too. messages are delayed when they arrive to the watch compared when they arrive on the phone. this defeat the purpose of having the smart watch altogether. unless you plan to listen to music from the tiny built in speaker and make phone calls holding your rest to your face, this thing is useless. it has nice built quality and material; however, with these fatal design errors, i would not recommend it . also no support for google map, amazon music, youtube music, and limited to samsung apps. certainly not worth the money
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All the features you could want!
on August 27, 2020
Posted by: Alex
from Grimes Iowa
great upgrade from my gear s3, has all the features i want, works well, and compliments my note 20 perfectly!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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