We use our Bissell Spot Clean for all of our dog messes. I highly recommend it. Unfortunately, the hose has a specific holder to store, and the hose won't stretch enough for the handle to go back in place. Bummed, cause the machine works just fine, but I don't want the hose dangling about when I'm storing it. Would Bissell send me a new hose or is there another problem?
I bought this as a Christmas gift for my son because he was always borrowing mine. It must be a popular item this year because I couldn't get one before Christmas in store and the price was up to $50.00 more in some stores. I placed my order and I had my cleaner delivered right to my front door a couple days later. The cleaner does great for small and some big cleaning jobs. Easy to use and love the portability.
I got tired of spending so much money on renting a machine, when I can just buy one and use endlessly. This thing is terrific!! I'm a clean freak and love that I can use for cleaning our beds, to our carpets and rugs, to then be able to use for cleaning the carpet in my truck!! Best investment I've made.
I have the pet pro heat wave cleaner that stopped maintaining heat. After a phone call with the customer service department, they agreed to ship me a replacement. I hadn't received an update on my replacement in a week. When I emailed Bissell to find out the status, William quickly emailed me back with a status update, tracking, and most importantly, empathy. It was great to get speedy service, but what really stuck out was the personalized care. Most big companies have gone automated, and I much prefer to work with companies with real people, serving real people. William was extremely pleasant and helpful and because of my experience, I will be more inclined to buy Bissell products in the future.
if the leak challenge could be corrected I definitely would
on January 6, 2021
Posted by: Toney
from Undisclosed
Verified Purchase:Yes
I used the unit on our suede sofa, brought out a lot of the dirt and stain. A challenge I had was with the suction wand head" where the head and the hose are merged there was a "substantial vacuum leak" ,, how would this challenge be fixed?? I would very much like a positive answer. Thank you , regards Toney