[This review was collected as part of a promotion.] The hose breaks. Seems to be a known issue based on the manufacturer responses. The hose doesn't seem to be long enough to put it away. Or it shrinks with use. Either way, ridiculous and frustrating.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, November 6, 2023
Hi Heather. Sorry to hear you're having this issue, but cleaning it prior to storing the machine will help extend the life of the hose. We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at support.bissell.com.
[This review was collected as part of a promotion.] Worked wonderfully on cleaning all our lazyboys and couch! Love that it's compact and easy to store.
[This review was collected as part of a promotion.] I've have used this product for over a year to clean up after one of my dogs has an accident. It works great until the hose breaks. They don't appear to sell replacement hoses which is a shame. So basically when you buy one, you a renting it for a year and then would have to buy it again
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, October 14, 2023
Hi Les. The hose can be replaced by a technician at a BISSELL Authorized Service Center and is covered under the warranty. Please contact us if we can help you at support.bissell.com.
[This review was collected as part of a promotion.] This is absolutely awesome for doing car Interiors my car is a 2010 HHR and it was owned by a woman that owned all long-haired Labrador Retriever and the complete interior was destroyed after I was finished it looked amazing not brand new but absolutely amazing compared to the damage that was done so I'm giving it a five stars two thumbs up and I suggested to anybody doing car Interiors especially fabric seats
I would research other brands more before buying again
on September 20, 2023
Posted by: Leah
from Massachusetts
[This review was collected as part of a promotion.] I just got this product. So I can only speak to first impressions and so far I have only used it on my cream colored couch. So first things first, I will try this on carpet and maybe it works a little better but I think Proheat should be removed from the name. There is no heat, no warmth, the water is cold/lukewarm at best. Most of the reason I wanted this product was due to that factor. Your essentially spraying on cleaner then using a wet dry vac to suck it up. The suction is also extremely poor. You would think a vacuum company would at least be able to do that. The design is also poor. Either wheels should have been added or it should have been designed to be less bottom heavy. Every time you move it slightly while cleaning it topples over. Not a big deal, but definitely a design flaw that could have been easily corrected. I have been cleaning since the age of 8. I have cleaned professionally and take great joy in cleaning personally. I would not recommend this product to anyone. They were almost there but not quite.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, October 1, 2023
We're sorry to hear you're having trouble, Leah. If we can help provide some tips or troubleshooting for best results, please reach out to our Consumer Care team directly at support.bissell.com.