Customer reviews from BISSELL Homecare
Bissell - Little Green ProHeat Portable Carpet & Upholstery Cleaner, 2513E - Cha Cha Lime
Average customer rating
4.2
(1,379 Reviews)
Rating breakdown 1,379 reviews
5 Stars
889
4 Stars
229
3 Stars
68
2 Stars
52
1 Star
141
86%of customers recommend this product.
(
974 out of
1,135)
Customer Reviews for Bissell - Little Green ProHeat Portable Carpet & Upholstery Cleaner, 2513E - Cha Cha Lime
Customer Rating
1
SpotClean is a huge disapointment
on August 24, 2014
Posted by: PattyDV
from Bloomfield MI
Very disappointing! Leaks & NO SUCTION. I purchased this as a replacement to the previous model that was much better. This device is to loud that I feel I need ear protection. I thought the first unit I received was defective, so I returned it to Bed, Bath and Beyond for another. It was just as poor - seriously you think it is broken...and it is!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your review. We're sorry for your disappointment and trouble with your machine. No worries, we have a great FAQ section to help you out. Please click at this link: http://www.bissell.com/faqs/?c=282&sc=3334166
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Should've Bought the Last Model Instead of the 1307
on August 19, 2014
Posted by: Stan
from Palm Springs, California
It leaks and constanly loses suction all of a sudden all the time requiring me to unscrew a lower plate and reseat it. There's some kind of rubber bladder/gasket that stops the suction. Plain paper towels are easier to use and do a better job because there is no suction all of a sudden right in the middle of trying to spot clean.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We appreciate your feedback. We're sorry for the difficulty with your machine. We have a great FAQ section to help with the leak and suction. Please click at this link: http://www.bissell.com/faqs/?c=282&sc=3334166
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Don't buy this product
on August 13, 2014
Posted by: eb814
from Undisclosed
I am very disappointed with this product. I purchased it about 6 months ago. The water does not drain properly from the hose and now the hose is disgusting and is filled with gooky residue. There is no way to clean it and it smells like moldy dirty water every time I try to use it. I have to buy a new cleaner to clean up the smelly mess from this one.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Hose leaks at machine
on August 1, 2014
Posted by: Dv70
from Bath, ME, USA
I purchased a spot clean less than six months ago. Should have know better. This is the third( and last) Bissell machine. After using it less than a dozen times the hose split at the machine end.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. We're sorry the hose is damaged. You do have a one year warranty with BISSELL. Please click at the link so we can replace the hose for you. http://www.bissell.com/email-us/
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
3rd spotbot down
on June 4, 2014
Posted by: dissappointed
from Honolulu, HI, USA
we have now owned 3 different pet spotbots- each one less reliable. we purchased this model because it seemed simpler than the others & we thought less could go wrong. nope. dirty water sprays from the hose at the machine base each use. ridiculous!!!!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
AWFULLLLLLL
on May 12, 2014
Posted by: MAD
from Columbus, OH, USA
THE SUCTION WORKS GREAT BUT THE USED WATER CONTAINER WILL ONLY HOLD 1 TO 1 1/2 INCHES OF WATER. YOU HAVE TO EMTPY IT EVERY 30 SECONDS. THIS IS CRAZY. I WOULD NOT RECOMMEND THIS PRODUCT AT ALL FOR THIS REASON. I M NOT KIDDING EVERY MINUTE YOU GET UP TO EMPTY THIS. CRAZY
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your feedback. We're sorry for your disappointment. BISSELL has many options for compact deep cleaners that may fit your needs better. Please see this link to view:
http://www.bissell.com/portable-carpet-cleaners/
http://www.bissell.com/portable-carpet-cleaners/
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Big dissapointment!!!
on May 4, 2014
Posted by: D Mitch
from New Hampshire
We have a new puppy and always thought Bissell sold a quality product.so this was our first Bissell. We purchased ours in February so we didn't have to use the full size cleaner every time we had an accident. It's already broke its been used about 12 times. We couldn't figure out why the floor under the machine was wet after we used it and now we noticed the hose has split next to the cleaning head..
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your review. No worries, you have a one year warranty with us, and we can help with replacement of the upholstery hose. Please see the link to search for a BISSELL service center that can help you. http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Recommended, however, know the "downsides"
on April 27, 2014
Posted by: frogonaharley
from Dubuque, IA, USA
I do recommend this spot clean. I have 4 dogs. Three are small dogs...1 is a 6-month old puppy...and the 4th is a 13-year old large dog who is incontinent. This is a very good product for cleaning up the small areas...and the dog beds...and even with the "downsides" I wouldn't give it up. The items I mention below are easy to live with for the convenience of not having to get out my full size machine all the time. I just feel they should be mentioned. Here are the things I've noticed: 1...The dirty water tank holds 1/3 the amount of the clean tank. I have found this on the full size shampooers as well, just don't know why something cannot be built for the dirty tank to hold the same amount. 2...After turning off the machine, the brush head "dribbles". Just an inconvenience. For those looking for a "rinse" feature...many full size don't have a rinse feature and in my household...personally...I don't need it. Once the carpet dries...I just vacuum again...I'm always vacuuming anyway. For those stating about the sprayer going 5' in either direction...yes it does that...but read the manual. This is meant for "deep" cleaning so you have to "push" the brush head down.
Written by a customer while visiting BISSELL Homecare