Customer reviews from BISSELL Homecare
Bissell - Little Green ProHeat Portable Carpet & Upholstery Cleaner, 2513E - Cha Cha Lime
Average customer rating
4.2
(1,379 Reviews)
Rating breakdown 1,379 reviews
5 Stars
889
4 Stars
229
3 Stars
68
2 Stars
52
1 Star
141
86%of customers recommend this product.
(
974 out of
1,135)
Customer Reviews for Bissell - Little Green ProHeat Portable Carpet & Upholstery Cleaner, 2513E - Cha Cha Lime
Customer Rating
5
Like a dream
on April 3, 2016
Posted by: nancin
from NC
Cleans everything my Bissell upright ProHeat can't quite get to as easily. The car seats and floor mats, the dining chairs, the boat seats. I love it.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
AMAZING Customer Service!!
on March 9, 2016
Posted by: DrBarbara
from Eagle River, AK
I purchased the Green Machine Spot Cleaner in June 2015 and have used it a LOT!! We are on our second puppy since then so you know that I am using the machine on a daily basis. UGH! (Note to self....think REALLY hard before getting another puppy!!) It has worked exceptionally well and then, it started to kinda fall apart so I contacted customer care. A very pleasant woman named, Maria-BISSELL Consumer Care, promptly emailed me back and has handled my problem exceptionally well!!! It is SO refreshing to deal with employees and a company who CARES about their customers and our experiences. I HIGHLY recommend Bissell products, mainly because their customer support is second to none. Thank you Maria!!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Useless
on March 4, 2016
Posted by: Darren
from Kitchener, ON, Canada
Don't waste our money. Doesn't heat up. No suction. Poorly designed closure on the containers. Causes more mess then it cleans up.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great overall cleaner!
on February 12, 2016
Posted by: MonicaJarrell
from Little ROck, AR
Love this cleaner. I have used it on truck interiors and my sofa so far. I don't know how I did without this handy tool! I was impressed with just how much it pulled out for both car seats and the sofa arms. Monica
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
great tool --repaired collector leak
on January 1, 2016
Posted by: harleydog
from Virginia, USA
I have been using the Bissel Spot Cleaner for about a year with very good results (even though the suction is a little low and I tend to get wet spots after cleaning). Machine worked great on pet stains on white carpet until about a month ago when suddenly I noticed it began to leak dirty water back on to the white carpet. Not good. After going to Bissell's FAQ section on this problem, I took apart the dirty water tank and removed the duck-bill gasket. I found the gasket was loaded with hair and dirt so that it was probably not fully seated and allowing dirty water to leak out from the tank. I cleaned the grooved underside of the gasket and it works fine now -- no leaks. I am very impressed overall with the Bissell Spot Cleaner.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love this!
on December 10, 2015
Posted by: afallon1991
from Danville, IL, USA
It cleans better than my parents' cleaner. And I like the individual cleaning products you can put in the machine.
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Poor value
on November 25, 2015
Posted by: Mary
from Philadelphia, PA, USA
The machine was a very good tool for quick clean ups, stairs, and did a good job on small spills. Unfortunately the plastic tubing separated from the plastic handle after only short term use and there does not appear to be a replacement part. It makes the unit unusable.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Mary - Your cleaner comes with a 2 year warranty, give us a call and we can check if this is something we're able to replace. 1-800-237-7691
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
So Disappointed!
on November 21, 2015
Posted by: customer
from MI
I bought this so I could clean some spots on my furniture. First of all, I was unimpressed by the cleaner's suction power. Then, as I began cleaning my furniture, it started leaking dirty water all over my carpet. Now, I have stains on my carpet and, due to the lack of suction, very wet furniture. I am on the website trying to figure out if I can get it fixed, but am disappointed enough I expect I'll try to get my money back rather than fix it. Save your time and money; buy something different.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your feedback. We agree your machine definitely should not be leaking dirty water! Please give us a call so we can help with that, 1-800-237-7691. Regarding the suction, if the tank is leaking that could cause it to have less suction than normal. We've also found some upholstery is more porous than others which can cause less water to be suctioned up.
Written by a customer while visiting BISSELL Homecare