Customer reviews from BISSELL Homecare
Bissell - Little Green ProHeat Portable Carpet & Upholstery Cleaner, 2513E - Cha Cha Lime
Average customer rating
4.2
(1,379 Reviews)
Rating breakdown 1,379 reviews
5 Stars
889
4 Stars
229
3 Stars
68
2 Stars
52
1 Star
141
86%of customers recommend this product.
(
974 out of
1,135)
Customer Reviews for Bissell - Little Green ProHeat Portable Carpet & Upholstery Cleaner, 2513E - Cha Cha Lime
Customer Rating
5
I highly recommend this product for pet owners
on April 11, 2017
Posted by: Curtis F.
from Edmonton, AB
I don't think there is a better product you can buy than one of these if your a pet owner. It's really easy to use - you can whip it out quickly when you have to clean up an accident on carpet. We have had ours since our puppy was only a few weeks old. Our machine has saved our carpets from pee stains, poo, and vomit. It has worked excellent on our sofa too! I highly recommend this machine to all our friends and family.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
poor design
on March 20, 2017
Posted by: Disappointed Mary
from Omaha, NE
Poor quality parts the hose is not made of proper materials to be store in the tight curve. It quickly cracked at the handle. In less than 1 year the spray nozzle quit working. When I opened up the handle the part was rusted. Really? How did that happen. Only poor design would result in this. And yes if all the seals are not placed perfectly the waste water leaks out the bottom. The containers are also hard to empty/rinse out.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
awful
on March 19, 2017
Posted by: frustrated
from Chicago, IL, USA
I may just have a lemon, but the tanks do not fit securely in their places. I cannot seem to get the dirty tank to line up and then if I bump or move the cleaner, I have to start over testing and trying to get it to collect the dirty water. This is problematic when the dirty water does not go in its tank, it leaks all over the floor you were trying to clean, and somehow gets to the fan and sprays all over. There is also mold now growing on the underneath side. I would not recommend this product.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
It sounds like the removable center stack from the tank is not fully screwed in place. These steps can help! https://www.bissell.com/support/helpful-resources/faqs/faq-detail-page?id=0f432673-2722-457d-bb12-58f28c507d94&cid=ccsocial2107
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Good little cleaner
on March 17, 2017
Posted by: Steve
from Denver CO
I have used it to clean up where my dog left off and it works well. I always spray it first let it soak in and then do a wet clean, I always go over it a few times with just the vacuum asummed everyone does. I would prefer a little more suction and a wider head like the older model but for $99 bucks it's great!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Tanks do not seem secure
on March 11, 2017
Posted by: CindyG
from Woodhaven, MI 48183, USA
Just bought this and put it together. The tanks do not appear to snap or lock in. Is this by design?
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Would not buy another one
on March 4, 2017
Posted by: Melissa1073
from Virginia Beach, VA, USA
We purchased this spot cleaner to use for pet accidents to replace a previous one that was worn out. ( 4 dogs) We have had this machine for approximately 6-8 months.This model is much more inferior than the unit we had. The hose is too stiff to wrap around the unit after using it - it will not stay in the holder on the back of the machine and just flops around. The machine leaks the dirty water when using so we then have to clean up a new mess. The worst thing is that we cannot seem to get the machine cleaned out enough after using it to get rid of the urine odor. When the machine is on, it emits a foul old urine odor through the fan into the room. Would possibly consider the other pet spot cleaner Bissell offers if we could be assured we would not have these issues.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Not worth the money...poorly designed.
on March 3, 2017
Posted by: Gigi13
from Zanesville, OH
Thought I was buying something I could have around for awhile for the money I spent on this machine. If I knew it was going to be a waste, I would of just bought a cheaper one. Where the handle and hose meet is the trouble spot. You attach a holder to your machine when you get it. It holds your cord and hose handle. The way they have the handle bend to fit this causes the clear hose to tear. Worthless now!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! Sorry to hear about the hose, Gigi - Have you had a chance to reach out to us yet? We should be able to help with a new hose so please give us a call, 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Cheap hose
on February 26, 2017
Posted by: MTC922
from Vero Beach, FL, USA
When it worked, did an ok job but its put together with cheap parts. The hose, where it attaches to the base of the unit, sprays the dirty water all over the place creating a bigger mess than the one i originally tried to clean. Not worth the money
Written by a customer while visiting BISSELL Homecare