Customer reviews from www.electrolux.com
Electrolux - 2-in-1 Complete Home Wet & Dry Vacuum with Self-Clean Technology - Denim Blue
Average customer rating
4.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
28
4 Stars
4
3 Stars
4
2 Stars
1
1 Star
1
Customer Reviews for Electrolux - 2-in-1 Complete Home Wet & Dry Vacuum with Self-Clean Technology - Denim Blue
Customer Rating
5
Exceptional quality!
on July 1, 2026
Posted by: extrakodinary
from New Bedford, MA
My partner and I got this vacuum as an anniversary gift to ourselves and it did not disappoint. I love all of the features— the complete kit is a must! I haven’t seen our carpet this clean in years. I’d never go back!
Response from www.electrolux.comBy Reed, Online Outreach Specialist, July 2, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that you and your partner are enjoying your new vacuum. It's wonderful to know the complete kit has been a great addition and that it's made such a noticeable difference in keeping your carpets looking their best. We're so glad it has exceeded your expectations!
If you ever have any questions or need assistance, please connect with us via live chat at Electrolux.com or by calling 1-877-435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Electrolux.com or by calling 1-877-435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Big let down
on June 29, 2026
Posted by: SadDay123
from Wellfleet MA
Make sure you get the right one because they don’t sell parts to these.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, July 6, 2026
Hi there, SadDay123! Thank you for reaching out.
I understand your concern about making sure you get the correct part. It’s important to double-check compatibility, especially since parts for these are not sold separately. We appreciate you taking the time to verify before proceeding.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
I understand your concern about making sure you get the correct part. It’s important to double-check compatibility, especially since parts for these are not sold separately. We appreciate you taking the time to verify before proceeding.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Heavy and difficult to reassemble, but cleans well
on June 28, 2026
Posted by: Mg26
This wet dry vacuum is difficult to use, but it does a good job once you get it running. The problem is that after cleaning it and allowing the rollers to dry, it is extremely difficult to get the rollers attached properly and then to reattach the water dispenser. Each start up takes me at least 10 minutes to reassemble because, although I cannot see the problem, the rollers and the water dispenser need to be removed and reattached at least twice before it decides to run. It repeatedly starts and immediately stops, so I have to readjust everything and try again. I have arthritis in my hands and this process is not easy. Before buying this wet dry vac I owned a Tineco. It was so much easier to use, but died immediately at the two year mark. I bought this Electrolux hoping it would last longer. But, I might be super tired of it by that time. It is a chore to use it, take it apart, clean it, let it dry and then properly reassemble it. But, it is nice to vacuum with one head and mop with the other. And I’d say it cleans at least as good if not better than the Tineco because it has 2 rollers instead of 1.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, June 29, 2026
Hi there, thank you for sharing your detailed feedback on your Electrolux wet/dry vacuum, model EHVS85D2AD. We're glad to hear that it provides good cleaning performance, but we're sorry to learn that reassembling the rollers and water tank has been so difficult, especially with arthritis in your hands. We understand how frustrating and time-consuming this has been.
For basic troubleshooting, please ensure that both rollers and the water tank are completely dry before reinstalling them, verify that each component is fully seated and locked into place, and check for any debris around the roller housing or tank connection points that could prevent proper installation. After reassembly, make sure the tank and rollers click securely into position before powering on the unit.
If the issue continues, please connect with us via live chat at Electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30am–8:00pm ET, so we can further assist you.
— Reed
For basic troubleshooting, please ensure that both rollers and the water tank are completely dry before reinstalling them, verify that each component is fully seated and locked into place, and check for any debris around the roller housing or tank connection points that could prevent proper installation. After reassembly, make sure the tank and rollers click securely into position before powering on the unit.
If the issue continues, please connect with us via live chat at Electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30am–8:00pm ET, so we can further assist you.
— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5
2 in 1 wet dry vacuum
on May 19, 2026
Posted by: Natalie Good
from Mt. Pleasant SC
Works great! The wet mop picks up more grit and grime than a traditional mop. Self clean on the mop works great. Light weight. Charges quickly. Only negative: Need better “how to use” directions and/or videos.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, May 21, 2026
We’re thrilled to hear you’re enjoying your vacuum! It’s great to know the wet mop is picking up grit and grime effectively, and that the self-cleaning feature, lightweight design, and quick charging are making cleaning easier for you.
We also appreciate your feedback regarding the instructions and how-to videos. Comments like yours are very helpful and will be shared with our team as we continue improving the user experience.
If you ever have questions or need assistance with features or operation, you can reach us through Live Chat at Electrolux.com or by calling 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST. —Maria
We also appreciate your feedback regarding the instructions and how-to videos. Comments like yours are very helpful and will be shared with our team as we continue improving the user experience.
If you ever have questions or need assistance with features or operation, you can reach us through Live Chat at Electrolux.com or by calling 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST. —Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Really Cleans
on May 17, 2026
Posted by: Nic Jane
from Portland, OR
I love it! It cleans the floors really well. The discard water is really dirty so obvious it's working well!
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, May 19, 2026
Hi Nic Jane!
Thank you so much for sharing your feedback! We’re delighted to hear that you’re loving your Electrolux vacuum and that it’s doing such a great job cleaning your floors.
It’s always great reassurance to see the dirty water after use, and we’re glad it reflects the performance you’re experiencing at home.
We truly appreciate you choosing Electrolux. If you ever need assistance in the future, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your feedback! We’re delighted to hear that you’re loving your Electrolux vacuum and that it’s doing such a great job cleaning your floors.
It’s always great reassurance to see the dirty water after use, and we’re glad it reflects the performance you’re experiencing at home.
We truly appreciate you choosing Electrolux. If you ever need assistance in the future, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on April 25, 2026
Posted by: MomD
from Boston MA
I have had my electrolux 2 in 1 wet dry vacuum for about a month now. I love the vacuum part. I have not yet used the wet vac yet.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi MomD!
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the vacuum function of your Electrolux 2-in-1 wet/dry vacuum and that it’s been working well for you so far.
It’s great that it’s already proving useful in your home, and we hope you’ll continue to find it convenient as you explore its full features, including the wet vacuum function when you’re ready to use it.
If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience! We’re glad to hear that you’re enjoying the vacuum function of your Electrolux 2-in-1 wet/dry vacuum and that it’s been working well for you so far.
It’s great that it’s already proving useful in your home, and we hope you’ll continue to find it convenient as you explore its full features, including the wet vacuum function when you’re ready to use it.
If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on April 24, 2026
Posted by: Melrowesplace
from Sterling IL
So far I love my 2-in-1 Wet and Dry Vacuum! It runs so smoothly over my floors and does not leave streaks. It was easy to assemble and the base holds all the attachments, which is amazing!
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, April 27, 2026
Thank you for sharing your experience—we’re glad to hear you’re enjoying your 2-in-1 Wet and Dry Vacuum Complete Home.
It’s great to know it’s performing smoothly on your floors and leaving a streak-free finish, and that the setup process was easy for you. The integrated base storage for attachments is designed to make everyday use and organization more convenient, so it’s wonderful to hear that feature is working well for you.
We appreciate your feedback and are happy the product is meeting your expectations. If you ever have questions about maintenance or accessories, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
It’s great to know it’s performing smoothly on your floors and leaving a streak-free finish, and that the setup process was easy for you. The integrated base storage for attachments is designed to make everyday use and organization more convenient, so it’s wonderful to hear that feature is working well for you.
We appreciate your feedback and are happy the product is meeting your expectations. If you ever have questions about maintenance or accessories, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Needs attachment for stairs
on February 22, 2026
Posted by: Jennife
Still learning how to use the complete home set, but it doesn't seem to be charging all the way & I wish it had an attachment for stairs & upholstery. The bristle attachment flops from side to side when I try to vacuum the stairs. The wet/dry attachment doesn't work on the stairs either, is heavy, & sometimes falls off when I try to carry it up the stairs. On the website, I don't see many accessories that fit this model.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, February 24, 2026
Thank you for sharing your feedback. We’re sorry to hear you’re having challenges with charging and using the attachments on stairs and upholstery. We appreciate your detailed observations, as they help us improve our products and accessories. Please reach out to our customer support team via Live Chat at electrolux.com or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting www.electrolux.com