Customer reviews from frigidaire.com
Frigidaire - 60 Pint Built-In Pump Dehumidifier up to 5000 Sq Ft, White
Average customer rating
4.9
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
42
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for Frigidaire - 60 Pint Built-In Pump Dehumidifier up to 5000 Sq Ft, White
Customer Rating
5
My new dehumidifier
on October 20, 2025
Posted by: RichLP
[This review was collected as part of a promotion.] After a few weeks, I'm still loving my new dehumidifier from Frigidaire. After trying three less expensive ones that broke down in various mutliple weeks time, so far, this Frigidaire is performing above expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works awesome
on October 18, 2025
Posted by: bbqfan53wi
[This review was collected as part of a promotion.] I have only had it for a short while after my older one started to act up. Its important to me to keep my basement nice and dry. I like that i can either hook a garden type hose to put it in the floor drain and also have the clear hose to also do that. I believe the clear one is an automatic pump
Written by a customer while visiting frigidaire.com
Customer Rating
5
Effective from right out of the box.
on October 4, 2025
Posted by: Logan27MN
[This review was collected as part of a promotion.] I spent quite a while researching dehumidifiers because the consensus seems to be that they work for a year or two then folks have to buy a new one. Several sources reported that Frigidaire machines are the few still around that are reliable with longevity. While I can't speak on longevity, I am pleased with the quality and effectiveness of this dehumidifier. I opted for the larger machine because I needed something with a pump since the only drain in my basement utility room is elevated. Setting it up to pump is really easy and it comes with a long drain line (maybe 8 feet? Not positive.) The "sight glass" is nice because you can ensure it is working. Within an hour I already had a fair amount of water collected and by the end of the day I bet it had nearly ten gallons pumped out. It has a turbo setting which is nice to make it work like crazy right off the bat and set things right. I felt okay spending a little more money on it and I don't regret it thus far. Especially since, on day 3 of having the dehumidifier, my kid accidentally left a sink running and flooded the basement. Needless to say, turbo was turned back on.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Build
on September 2, 2025
Posted by: Rcon800
[This review was collected as part of a promotion.] I purchased this to replace a previous Frigidaire dehumidifier. While I was disappointed in the longevity of the previous unit, some of the fault may be mine for not allowing adequate ventilation on all sides. So I made sure this new one has plenty of breathing room. It feels like a solid, well-built unit, the controls are excellent. I bought this particular unit for the built in pump. No more emptying heavy, unwieldy reservoirs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on August 27, 2025
Posted by: VermontUser
[This review was collected as part of a promotion.] It seems dehumidifiers in general only last a few years, sometimes very few. Had a 50-pint-with-pump Frigidaire which lasted 5 years before coming up with the fatal and un-repairable "EC" error code. Replaced with this 60-pint unit with pump, which we like (very similar to the 50-pint, easy to use, works well) and which is working fine so far (noticeably higher capacity and, one hopes, will have less strain and so last longer - fingers crossed). It's a shame these units aren't more repairable. Huge, huge waste of materials, etc. to simply take to the dump (where our 50-pint model is now sitting along with a whole lot of other dehumidifiers of different brands, even though its fan, controls, pump, etc. were all still working and the problem was some seal somewhere). First company to make these more sustainable will make a killing in the market.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 29, 2025
Thank you for sharing your detailed experience with your Frigidaire dehumidifiers. We’re glad to hear your new 60-pint unit is working well so far and appreciate your hope for longer-lasting performance.
We completely understand your concerns about the lifespan and repairability of dehumidifiers, as well as the environmental impact of disposing units that could otherwise have reusable components. Sustainability is a growing priority for us, and we are continuously exploring ways to improve the durability and repairability of our products while minimizing waste.
Your feedback is valuable as we work toward more sustainable solutions in our appliances. If you ever need assistance or have suggestions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We completely understand your concerns about the lifespan and repairability of dehumidifiers, as well as the environmental impact of disposing units that could otherwise have reusable components. Sustainability is a growing priority for us, and we are continuously exploring ways to improve the durability and repairability of our products while minimizing waste.
Your feedback is valuable as we work toward more sustainable solutions in our appliances. If you ever need assistance or have suggestions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 60 Pint Built-In Pump Dehumidifier
on August 26, 2025
Posted by: MoPete
[This review was collected as part of a promotion.] This is a replacement for similar one that stopped dehumidifying after only using for 3 months. Expect this one to last for years
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful machine!
on August 10, 2025
Posted by: AK BK
[This review was collected as part of a promotion.] This machine works great. Just as good as the 15 year old Frigidaire that it replaced. It pulls a lot of water out of the air and keeps my basement crispy dry and smelling great!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 12, 2025
Thank you for your kind words and for sharing your experience with your new Frigidaire dehumidifier!
We’re so glad to hear it’s performing just as well as your previous unit and helping to keep your basement dry, fresh, and comfortable. It’s always great to know when a product continues to live up to expectations — even after 15 years!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re so glad to hear it’s performing just as well as your previous unit and helping to keep your basement dry, fresh, and comfortable. It’s always great to know when a product continues to live up to expectations — even after 15 years!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is awesome
on August 8, 2025
Posted by: RenaFromRochester
[This review was collected as part of a promotion.] The capacity is huge. I love the ability to use the hose for external emptying so you don't have to do it manually. The white noise doesn't bother me at all. It looks sleek and modern. This is perfect for my basement.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re happy to hear you’re enjoying the large capacity, convenient hose option, and design of your dehumidifier.
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com