Customer reviews from frigidaire.com
Frigidaire - 60 Pint Built-In Pump Dehumidifier up to 5000 Sq Ft, White
Average customer rating
4.9 out of 5
4.9
(47 Reviews)
Open Ratings Snapshot
Rating breakdown 47 reviews
5 Stars
42
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
19 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 60 Pint Built-In Pump Dehumidifier up to 5000 Sq Ft, White
Customer Rating
5 out of 5
5
AMAZING!
on March 6, 2026
Posted by: kirita87
[This review was collected as part of a promotion.] Honestly this appliance is amazing, I was having tons of issues with humidity in my room to the point that my clothes were getting damage. This humidifier takes so much water on a daily basis keeping my room a normal humidity (from 80% humidity to a manageable 45% humidity. Granted I live in a tropical island, so I empty this on a daily basis!
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 10, 2026
Hello Kirita87, thank you for sharing your experience! We’re thrilled to hear that your humidifier is making such a noticeable difference, keeping your room at a comfortable humidity level and protecting your clothes. It sounds like it’s really working hard for you, especially in a tropical climate, and we appreciate you taking the time to empty it daily to keep it performing at its best.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and we hope you continue enjoying your Frigidaire humidifier!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Helps dehumidify
on March 4, 2026
Posted by: everypress
[This review was collected as part of a promotion.] Works good
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier is helping dehumidify effectively and working well for your needs.

If you ever have questions or need assistance, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST. Thank you again for choosing Frigidaire. We’re delighted your appliance is performing as expected! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on February 4, 2026
Posted by: rrosenb
[This review was collected as part of a promotion.] Unit is handling crawl space humidity with surprising ease. Seems very well designed and built. Been very happy with my original frigidaire dehumidifier and this one is even better
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 6, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new dehumidifier is handling the crawl space humidity with ease and meeting your expectations.
It’s wonderful to know that the design and build quality are impressive and that this unit is performing even better than your original Frigidaire dehumidifier. We truly appreciate your continued trust in our products.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on January 21, 2026
Posted by: B Ro
[This review was collected as part of a promotion.] So far so good. Very quiet and efficient. The true test will be in the very humid summer months.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 22, 2026
Thank you for your feedback! We’re glad to hear that your unit is performing quietly and efficiently so far. We hope it continues to meet your expectations during the upcoming humid summer months.

If you have any questions or need assistance, please feel free to contact us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET, and Saturday, 9:00 a.m.–6:00 p.m. ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Easy to Set Up
on January 20, 2026
Posted by: ML26
[This review was collected as part of a promotion.] I purchased the 60 pint built-in pump dehumidifier about two months ago. Set up was easy. I am interested to see how it performs this summer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 21, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear the setup was easy and that everything is off to a good start. We hope the 60-pint dehumidifier with built-in pump performs exactly as you expect during the summer months. If you ever have questions or need assistance, we’re here to help. Enjoy your new appliance!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on November 26, 2025
Posted by: New replacement
[This review was collected as part of a promotion.] Hoping this one last more than5 months
Response from frigidaire.comBy Sam, Online Outreach Specialist, November 26, 2025
Dear Valued Customer!

Thank you for sharing your feedback on your Frigidaire 60 Pint Built-In Pump Dehumidifier (model FHDP6033W1). We’re sorry to hear you’ve had durability concerns in the past, and we truly hope your new unit delivers the long-lasting performance you expect. If you ever have any questions or need assistance in the future, please don't hesitate to connect with us via live chat or by phone at 1-877-435-3287, Monday through Friday, 8:30 a.m.–8 p.m. EST. We will be happy to assist you. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 26, 2025
Posted by: Pam New
[This review was collected as part of a promotion.] My machine is actually a refurbished one, but I am still very happy with the washing machine. Does a great job of cleaning my clothes and the spinning power is awesome. Clothes come out practically dry! Easy to figure out how to use and many options to choose from for the type of wash you want to do.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 28, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your refurbished machine is working so well and making laundry easier for you. It’s great to know that you’re enjoying the powerful spin cycle and the variety of wash options. We appreciate your feedback and hope your machine continues to keep your clothes looking and feeling great! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great dehumidifier for the basement
on October 23, 2025
Posted by: Lisaseye
[This review was collected as part of a promotion.] I had hoped it would dehumidify my whole basement and it does to an extent. My basement is divided into three rooms. The room I have the dehumidifier in, the humidity level gets down below 40. But in the other section, it only gets down to 60 of course if I leave all the doors open. So while it does work on my very large basement, I want to keep the interior doors closed, so I do keep a smaller dehumidifier in the other room. However, I don't have to empty the smaller one in the second room as much with the addition of the Frigidaire which drains for me automatically with the fantastic pump. I am certain that if my basement were all open floor plan, this would definitely do the job. I'm am overall pleased with this model. If you have a large basement, don't hesitate to get this.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi, Lisa! Thank you for sharing such a detailed review of your Frigidaire dehumidifier! We’re glad to hear that it’s effectively reducing humidity in the room it’s placed in and that the automatic pump has made maintenance easier for you.

We appreciate your insight about its performance in larger, multi-room basements—it’s a helpful tip for other customers considering this model. It’s great to hear that overall you’re pleased with your purchase and that it’s making a noticeable difference in your basement’s comfort.

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
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