Customer reviews from frigidaire.com
Frigidaire - Gallery 2-in-1 35 Pint Dehumidifier with Built-in Allergy Filter and Wi-Fi (Energy Star) up to 3000 Sq Ft
Average customer rating
4.9
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
24
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - Gallery 2-in-1 35 Pint Dehumidifier with Built-in Allergy Filter and Wi-Fi (Energy Star) up to 3000 Sq Ft
Customer Rating
5
Improved Air Quality
on September 22, 2025
Posted by: mlyoung236
The humidity has been reduced tremendously. This device is movable from my living room to my bedroom and back.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 24, 2025
Thank you for sharing your feedback! We’re thrilled to hear that the dehumidifier has been so effective in reducing humidity in your home. It’s great that the portability allows you to easily move it between your living room and bedroom as needed. We’re glad to know it's making a noticeable difference in your space, and we hope it continues to keep things comfortable for you. If you ever need any tips on maintenance or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dryer Air At Last
on September 19, 2025
Posted by: mlyoung236
In just one day, the moisture in my home has decreased significantly, i roll the unit into my bedroom at night so that the soft hum acts as my noisemaker. I like the way the white unit with blends in with my color scheme. The Wifi connected easily.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2025
We’re thrilled to hear that your new dehumidifier is making such a noticeable difference in your home! It’s wonderful that the unit is helping reduce moisture so quickly, and that the soft hum doubles as a comforting background sound at night. We’re also glad to hear that the sleek white design blends seamlessly with your décor and that the Wi-Fi connection was easy to set up. If you ever have any questions, need guidance, or would like assistance with your dehumidifier, our team is always happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re committed to ensuring you continue to enjoy the full benefits of your Frigidaire appliance. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I needed
on August 21, 2025
Posted by: ThatGuy987
[This review was collected as part of a promotion.] I’ve been really impressed with the Frigidaire Smart Dehumidifier. Setup was simple, and the Wi-Fi connectivity makes it convenient to monitor and control from my phone. It runs quietly, removes a surprising amount of moisture from the air, and makes a noticeable difference in comfort almost immediately. The water tank is easy to remove and empty, and I like the option to use a continuous drain hose as well. Overall, it feels well-built, reliable, and very effective. A great purchase for keeping humidity under control!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 21, 2025
Hi there. We’re thrilled to hear that your Frigidaire Smart Dehumidifier is making a noticeable difference in your home! It’s wonderful that you find it easy to set up, quiet, and convenient to monitor via Wi-Fi, while effectively controlling humidity. Thank you for sharing your experience and for choosing Frigidaire—we’re glad it’s exceeding your expectations! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Dehumidifier
on July 20, 2025
Posted by: KJWL
[This review was collected as part of a promotion.] Setup was straightforward, and within hours we noticed a measurable difference in humidity levels. What really impressed us is how well the unit performs—it’s quiet, efficient, and covers our space effortlessly.
The smart features are a game changer. Being able to control and monitor the dehumidifier through WiFi and Google Home has added a whole new level of convenience. We can adjust settings from anywhere, check moisture levels remotely, and even automate it into our smart home routines.
All in all, it’s an excellent product that delivers on both performance and tech-savvy functionality. Highly recommend for anyone looking to make their space more comfortable with minimal hassle.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 22, 2025
We truly appreciate you sharing such a thoughtful and detailed review! It’s wonderful to hear how quickly and effectively your Frigidaire dehumidifier improved your space—and that the smart features are making life even easier. If you ever need help exploring more of its capabilities, we’re happy to assist at Frigidaire.com or 1-800-374-4432.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing, i can already breathe better.
on July 18, 2025
Posted by: Mariellest
[This review was collected as part of a promotion.] Easy installation. It's amazing how much of a difference I already feel in the air. The humidity has gone down considerably. It truly works. It also isn't very loud, its like a background white noise. I also appreciate the wheels, easy to move around the house.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2025
Thank you for your wonderful feedback, Mariellest! We're thrilled to hear that your Frigidaire unit was easy to install and is making such a noticeable difference in reducing humidity. It’s great to know it operates quietly and that the wheels make moving it around convenient for you.
We appreciate you choosing Frigidaire and are here if you ever need anything!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are here if you ever need anything!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Michigan Basement Dehumidifier
on May 29, 2025
Posted by: Jennorthernmichigan
[This review was collected as part of a promotion.] Our basement gets very moist in the summer. I have gone through multiple dehumidifiers and finally found the perfect one. I love that it is connected to my phone and I can easily turn it on and off and set a timer rather than going in the basement to do it all.
Its quiet and much easier on the eye than our old one!
Its quiet and much easier on the eye than our old one!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice dehumidifier!
on May 27, 2025
Posted by: slaffer555
[This review was collected as part of a promotion.] This dehumidifier is great! We have had a previous unit for years and this one is much quieter and I really appreciate how it also has built in air quality features/air filter. The app is easy to use and install. One thing it took me a minute to figure out but the instructions really helped (hint, read them if you can't figure something out!) ;) was how I could set my own target humidity for my home. You have to do this by accessing the dry mode on the unit vs. being able to adjust in the app. Our house gets pretty humid at times and this has really helped! Would recommend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 29, 2025
Hello there. Thank you so much for the great feedback! We're thrilled to hear that your new dehumidifier is making such a positive difference in your home, and that you’re enjoying the quieter performance, air quality features, and the app!
We also appreciate the helpful tip about setting the target humidity through dry mode, that's a great note for other users, and we're glad the instructions were able to guide you through it.
Thanks again for recommending us, we're so happy to have you as part of the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate the helpful tip about setting the target humidity through dry mode, that's a great note for other users, and we're glad the instructions were able to guide you through it.
Thanks again for recommending us, we're so happy to have you as part of the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 21, 2025
Posted by: nightnurse
[This review was collected as part of a promotion.] I think this is a good product. Overall not too loud, after a few minutes it sounds just like a white noise machine. The wifi feature is very handy to get it started. I keep this in my living room with my books, but it's easy to move. Where I live the outside temperature is warming up and I definitely notice less condensation on the windows. I didn't use the continuous drain option, but the water bucket is large enough that I don't feel like I'm constantly emptying it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 21, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com