Customer reviews from frigidaire.ca
Frigidaire - HEPA Air Purifier XL w/ Smart Home Wifi Connectivity for Medium to Large Rooms
Average customer rating
4.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
6
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Frigidaire - HEPA Air Purifier XL w/ Smart Home Wifi Connectivity for Medium to Large Rooms
Customer Rating
5
Effective and not much noise
on September 24, 2026
Posted by: Elsea
It really helped our air quality, without dooing too much noise.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 25, 2026
Hi there. Thank you for sharing your feedback! We’re so glad to hear that your Frigidaire appliance has helped improve your air quality while operating quietly. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Air purifier
on August 17, 2026
Posted by: DoctorD
Works great, quiet etc, yes we would recommend this unit to friends
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 20, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire unit is working great, running quietly, and meeting your expectations. We truly appreciate your recommendation to friends!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Air Purifier
on August 14, 2026
Posted by: Raj35
Lately we have been having wildfire smoke. This purifier works very well in cleansing the smoke inside the house. I am an elderly person. Ever since I started using this air purifier I have had no discomfort.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for sharing your experience with us. We’re glad to hear your Frigidaire air purifier has been working well for you during the recent wildfire smoke and helping keep the air in your home feeling cleaner and more comfortable. We’re especially pleased to know you’ve been enjoying greater peace of mind while using it. Thank you for choosing Frigidaire and sharing your feedback!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Quietly cleans and refreshing the air in my home.
on August 6, 2026
Posted by: Dee2454
I did purchase this a few weeks ago due to the smoke from fires polluting the air. I wish I would have bought it a long time ago. It runs very quiet and if I am able to put it into sleep mode at night. I found it easy to assemble and instructions for using it were simple to follow.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your feedback! We are delighted to hear that your Frigidaire air purifier has been a helpful addition to your home, especially during periods of smoke and poor air quality.
It's great to know that you appreciate its quiet operation, convenient sleep mode, and easy assembly. We're also pleased that the instructions were simple to follow and made getting started straightforward.
Thank you for choosing Frigidaire. We hope your air purifier continues to provide a comfortable and refreshing environment in your home for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that you appreciate its quiet operation, convenient sleep mode, and easy assembly. We're also pleased that the instructions were simple to follow and made getting started straightforward.
Thank you for choosing Frigidaire. We hope your air purifier continues to provide a comfortable and refreshing environment in your home for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Quiet
on July 10, 2026
Posted by: KandG23
I like how quiet it is and the wifi mode. Not sure if the sensor works, I tried to trigger sensor but nothing happens.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 13, 2026
Hi KandG23, thank you for sharing your feedback! We're glad to hear you're enjoying how quiet your air purifier is and that you like the WiFi feature. If you're concerned that the air quality sensor isn't responding, try making sure the unit is in Auto Mode, verify that nothing is blocking the sensor, and allow a few moments for it to detect changes in air quality. If the sensor still doesn't appear to be working as expected, please contact us through the live chat at Frigidaire.ca or call 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Très bon purificateur d'air. Aussitôt que je cuisine, la machine augmente le débit et purifie. l'air et c'est super....
on May 8, 2026
Posted by: Clleb
Je l'ai depuis 3-4 mois et je suis très satisfaite.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 12, 2026
Bonjour Clleb, merci pour votre commentaire! Nous sommes ravis d'apprendre que vous êtes pleinement satisfait de votre appareil Frigidaire depuis 3 à 4 mois.
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h (heure de l'Est). Merci et bonne fin de journée! – Maico
Pour toute suggestion, remarque ou question, n'hésitez pas à nous contacter par chat sur notre site web ou par téléphone au 1 (800) 265-8352. Nous sommes disponibles du lundi au vendredi, de 8h30 à 20h (heure de l'Est). Merci et bonne fin de journée! – Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Apartment smells wonderful
on March 25, 2026
Posted by: ShannG
We live in a small apartment and I didn’t like the lingering cooking smells. I am very happy with my purchase. The only challenge is to find the filters. I hope the website starts stocking them .
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 26, 2026
Thank you for sharing your experience—we’re so glad to hear that your PureA300™ Air Purifier is helping with cooking odors in your home. That’s exactly the kind of performance we aim to deliver.
We understand how important it is to have easy access to replacement filters, and we apologize for the inconvenience you’ve experienced in trying to find them. Filters may occasionally be out of stock due to high demand, but we recommend checking back on our website periodically or contacting our customer support team for assistance with availability and ordering options.
If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We understand how important it is to have easy access to replacement filters, and we apologize for the inconvenience you’ve experienced in trying to find them. Filters may occasionally be out of stock due to high demand, but we recommend checking back on our website periodically or contacting our customer support team for assistance with availability and ordering options.
If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good purifier with helpful features
on January 11, 2026
Posted by: Palmtrees
The PureA300™ HEPA Air Purifier XL works well and noticeably improves the air quality. It’s quiet and easy to use. I had a small issue with the WiFi connection after the second week, but it fixed itself and has worked fine since. Overall, I’m happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca