Customer reviews from frigidaire.com
Frigidaire - HEPA Air Purifier XL w/ Smart Home Wifi Connectivity for Medium to Large Rooms
Average customer rating
5
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
20
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - HEPA Air Purifier XL w/ Smart Home Wifi Connectivity for Medium to Large Rooms
Customer Rating
5
Clean Air
on July 13, 2026
Posted by: KandG23
[This review was collected as part of a promotion.] I originally rated lower because the sensor didn't seem to work. I tried to get it to work and now it does. I really like it and it works well. Quiet and flows the whole living room and dining room. I think filters are expensive but most are expensive.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2026
Hi there. Thank you for updating your review and sharing your experience! We're glad to hear your Frigidaire appliance is now working well and that you’re enjoying its quiet operation and ability to keep your living and dining areas comfortable. We also appreciate your feedback regarding filter costs, as we understand ongoing maintenance is an important part of ownership. Thank you for choosing Frigidaire, and we hope your unit continues to provide reliable performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 5, 2026
Posted by: Teddybear01
[This review was collected as part of a promotion.] Have not even used them to this point and probably for a little while,living out of state.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 5, 2026
Thank you for your feedback! We appreciate you taking the time to share your experience. We understand you haven’t had the opportunity to use the appliances yet, especially while living out of state. When you do get the chance to use them, we hope they meet your expectations and serve you well. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 5, 2026
Posted by: Nickyy123
[This review was collected as part of a promotion.] The purifier was easy to set up. App has worked perfect and with a baby in the house, gives me peace of mind that the air is clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 7, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear the purifier was easy to set up and that the app has been working well for you. It’s great to know it’s helping provide added peace of mind, especially with a baby in the home.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear the purifier was easy to set up and that the app has been working well for you. It’s great to know it’s helping provide added peace of mind, especially with a baby in the home.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great machine. Quiet
on April 1, 2026
Posted by: Jjtheski
[This review was collected as part of a promotion.] Love the smart mode. Is much more quiet than my previous purifier. Money
Response from frigidaire.comBy John, Online Outreach Specialist, April 2, 2026
Hello, Jjtheski. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It!!
on March 25, 2026
Posted by: 94Hawkeye
[This review was collected as part of a promotion.] The smart mode works beautifully and we saw it in action one night while cooking dinner. We have it in the living room off the kitchen and it fired up and turned red when we had a little smoke in the air from cooking. Within a short window, it was all taken care of
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 25, 2026
Thank you for sharing your experience! We’re thrilled to hear that the smart mode on your Frigidaire appliance is working so effectively and helping keep your home safe while you cook. It’s great to know it responded quickly and handled the situation perfectly! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 19, 2026
Posted by: Pb70
[This review was collected as part of a promotion.] Just purchased this item recently and it’s already made a difference in my home. Should have done this a while ago. The air smells clean and my sneezing has gone away. Great pice of equipment.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 20, 2026
Thank you for your feedback on the PureA300™ XL HEPA Air Purifier with WiFi.
We’re thrilled to hear that it’s already making a noticeable difference in your home! It’s great to know the air feels cleaner and that your sneezing has improved — that’s exactly the kind of impact we hope our products deliver.
We appreciate your support and hope your PureA300™ continues to provide cleaner, fresher air for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re thrilled to hear that it’s already making a noticeable difference in your home! It’s great to know the air feels cleaner and that your sneezing has improved — that’s exactly the kind of impact we hope our products deliver.
We appreciate your support and hope your PureA300™ continues to provide cleaner, fresher air for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smart Air purifier
on January 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent! Love that they are smart for ease of control and it visibly indicates when the air quality is not good. We also love the child lock option so our toddler does not change the settings. We got two and highly recommend them.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Air Purifier for cats
on January 2, 2026
Posted by: Catdaddy 5506
[This review was collected as part of a promotion.] I use this air purifier in an area where I have my litter boxes. The amount of dust this unit removes out of the air is amazing. I wished I had gotten it sooner.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 5, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your air purifier is making such a noticeable difference, especially in keeping the air around your litter boxes cleaner. It’s always great to know it’s helping create a fresher environment, and we’re glad you’re enjoying it!
If you ever have questions about using or maintaining your air purifier, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions about using or maintaining your air purifier, our Customer Support team is available Monday–Friday, 8:30 AM–8 PM EST at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com