Customer reviews from lg.com
LG - 65 Class UT75 Series LED 4K UHD Smart webOS TV (2024)
Average customer rating
4.1
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
0
Customer Reviews for LG - 65 Class UT75 Series LED 4K UHD Smart webOS TV (2024)
Customer Rating
4
Great picture, Unusable remote
on February 19, 2026
Posted by: OrangeCatRoo
from Cleveland Ohio
I really love the TV, it's the second LG I've bought, beautiful picture,great sound...HOWEVER.... and this might seem petty until you realize you cannot use the remote at night unless you turn on the light.... I would have bought a different TV had I known about the remote. The buttons are so tiny, and so close together that I am constantly changing what I'm watching accidentally when simply trying to pause or control the volume. Great TV... frustrating when trying to watch tv in bed.
Response from lg.comBy ^Rich, LG Digital Care Team, February 21, 2026
Hi there, thanks for taking a moment to share your experience with us. We understand you’re enjoying the beautiful picture and strong sound on your LG 65 Inch Class UHD Series 4K UHD TV with webOS 24 model 65UT7570PUB, and it’s great to hear it’s been a solid upgrade for your home.
We understand your note about the remote being difficult to use in low‑light settings. A few steps can help, such as using the LG ThinQ app on your phone as a backlit remote or pairing the TV with the LG Magic Remote, which offers larger, more spaced‑out buttons for easier nighttime control. Your TV also includes standout features like the α5 AI Processor Gen 7, FILMMAKER MODE, AI‑upgraded sound, and LG Game Optimizer, all designed to elevate your viewing experience.
For full details on your model and supported accessories, you can visit the LG support page here:
https://www.lg.com/us/tvs/lg-65ut7570pub-4k-uhd-tv
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
We understand your note about the remote being difficult to use in low‑light settings. A few steps can help, such as using the LG ThinQ app on your phone as a backlit remote or pairing the TV with the LG Magic Remote, which offers larger, more spaced‑out buttons for easier nighttime control. Your TV also includes standout features like the α5 AI Processor Gen 7, FILMMAKER MODE, AI‑upgraded sound, and LG Game Optimizer, all designed to elevate your viewing experience.
For full details on your model and supported accessories, you can visit the LG support page here:
https://www.lg.com/us/tvs/lg-65ut7570pub-4k-uhd-tv
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
3
It will do
on January 8, 2025
Posted by: JAC1A
Had to hook my firecube back up because the TV would constantly log me out of my streaming services. I now have to constantly choose HDMI to get to my firecube.The commercials still way too loud.
Response from lg.comBy LG, January 22, 2025
Hi, Jacia. Thank you for sharing your experience with us. We understand your concern about dealing with constant logouts from your streaming services on the LG TV (65UT7570PUB) model, and we appreciate you bringing this up. We strive to provide high-quality products exceeding our customers' needs and expectations.
To resolve the streaming issue, we recommend checking your TV's network settings and ensuring that your TV is connected correctly to your Wi-Fi network. Sometimes, resetting the network connection or performing a software update can help stabilize streaming performance. Additionally, to avoid manually selecting HDMI every time, you can try enabling HDMI-CEC in the TV settings to allow automatic switching between deviLoud commercials, this can sometimes be adjusted through the TV's sound settings. You can try enabling "Auto Volume" or "Sound Mode" settings, which help regulate the sound levels across different content.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in resolving these concerns. We appreciate your patience. ^Juvy
To resolve the streaming issue, we recommend checking your TV's network settings and ensuring that your TV is connected correctly to your Wi-Fi network. Sometimes, resetting the network connection or performing a software update can help stabilize streaming performance. Additionally, to avoid manually selecting HDMI every time, you can try enabling HDMI-CEC in the TV settings to allow automatic switching between deviLoud commercials, this can sometimes be adjusted through the TV's sound settings. You can try enabling "Auto Volume" or "Sound Mode" settings, which help regulate the sound levels across different content.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in resolving these concerns. We appreciate your patience. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great Value TV
on December 28, 2024
Posted by: Marksman
[This review was collected as part of a promotion.] Nice picture and quality sound from an inexpensive unit that brings a smile to my face every time I watch it. Using a little technology savvy I was able to bring better sound quality and picture quality to this unit. Old school operating booklets are out and searching the remote buttons (hunt and peck) are in nowadays, to find your best experience with these WebOS TV's.
Response from lg.comBy LG Digital Care Team - Diego, February 28, 2025
Hey there. It's great to hear you're enjoying your TV! A nice picture and quality sound at a great value is always a win. Sounds like you’ve mastered the setup and fine-tuned it for the best experience—WebOS offers a lot of flexibility. Enjoy your new TV and all the entertainment it brings! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
2
A Disappointing Remote Control
on December 27, 2024
Posted by: MRWeaver
I'm not happy with the limited-usage remote control. What sense does it make to have a feature-ready TV without a remote control that allows usage of those features? I would have been nice to know that I would need to purchase a Magic Remote separately. The LG TV that I bought 2 years ago came with the Magic Remote.
Response from lg.comBy LG, January 6, 2025
Hello there. Thank you for sharing your feedback on the 65UT7570PUB TV. We can understand your issue with the limited-usage remote control, especially when you were expecting to access all the features that your TV offers without additional purchases. It is certainly inconvenient when a key component like the Magic Remote isn't included. To make full use of your TV's features, we recommend purchasing the compatible Magic Remote separately, as it enables you to use all the advanced functionalities of the TV. We realize this wasn't the experience you were hoping for, and we genuinely appreciate you bringing this to our attention. If you need help with finding the Magic Remote or have further questions about your TV's capabilities, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you. We want to ensure you're getting the best experience with your LG TV.
—Avril
—Avril
Written by a customer while visiting lg.com
Customer Rating
3
Too confusing
on December 19, 2024
Posted by: Momlora57
Trouble trying to figure out the remote.. when I turn on at night it shows me shows me what I was watching when I turned off. Can't figure out how to stop it.
Response from lg.comBy LG Digital Care Team, December 26, 2024
Hey there! Thanks for leaving us a review of your LG TV experience. Configuring your LG TV settings to your liking is what creating the perfect home theater is all about, so we'd love to help! What you're describing sounds like the default input when turning on the TV. To change the default input, try following our guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-set-the-default-input--20153711388714 to get started. If you still need help, feel free to reach out to us on social media @LGUSSupport. We'll gladly help out more! *Joseph
Written by a customer while visiting lg.com
Customer Rating
2
Limited usage remote
on December 9, 2024
Posted by: ST8410
from San Antonio
The non included remote that allows the usage of the features of the TV is foul and lacks transparency from the manufacturer.
Response from lg.comBy Joslyn, LG Social, December 12, 2024
Hey there! Thanks so much for sharing feedback on your LG TV experience. We'll be sure to pass along these insights to our team to continue to innovate and improve future models. We're here to help you with whatever you may need. Please private message us on social media @LGUSSupport. We're more than happy to help you out at any time! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
65" UT75
on December 8, 2024
Posted by: Talevision
[This review was collected as part of a promotion.] Picture quality and sound system is soo good. Satisfy with the product.
Response from lg.comBy LG, February 4, 2026
Hi. Thank you for sharing your thoughts about your LG TV. It’s great to hear how much you’re enjoying the picture quality and sound—knowing the product delivers that level of satisfaction truly means a lot. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome TV for cost
on November 23, 2024
Posted by: AJ81
from Centennial, CO
[This review was collected as part of a promotion.] I bought this TV upon moving in and love it so far. Great deal for the quality!
Response from lg.comBy ^Rich, LG Digital Care Team, February 11, 2026
Hi AJ, thank you for sharing your experience, and we understand how great it feels to find a TV that delivers strong performance at a great value. Your LG 65 Inch Class UHD Series 4K UHD TV with webOS 24, model 65UT7570PUB, is designed to offer impressive picture quality and an easy‑to‑use smart platform, and it’s wonderful to hear you’re enjoying it in your new home.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
‑LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
‑LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com