Customer reviews from Samsung US
Samsung - 27" Curved 390 Series Business Monitor - Black
Average customer rating
4.6
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
35
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Samsung - 27" Curved 390 Series Business Monitor - Black
Customer Rating
3
Looks good. Looks like something I could use
on April 27, 2024
Posted by: Birthdaygift
[This review was collected as part of a promotion.] We can use it for an extra tv to my son for his birthday which is coming on June 5th. He will be 22 years old and that will be a great hood room. He has a very old TV now.
Value
3
Response from Samsung USBy Samsung, April 28, 2024
We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Written by a customer while visiting Samsung US
Customer Rating
4
Great monitor
on April 23, 2024
Posted by: Lovegaming2764329
[This review was collected as part of a promotion.] The monitor in question exhibits exceptional durability, making it highly resistant to damage. Additionally, its ergonomic design ensures a comfortable user experience, particularly for extended gaming sessions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on April 9, 2024
Posted by: Andy2000
[This review was collected as part of a promotion.] Reliable daily use............. recommended for work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the curved Monitor
on March 11, 2024
Posted by: FastFreddy
[This review was collected as part of a promotion.] This is my second curved Samsung 27 inch monitor. I have now two of them sitting next to each other. Love the easy viewing. It has great controls to set up the default off times and other adjustments. Great options of connecting video and audio cables. It is nice to be able to adjust the light intensity. The Eye Saver Mode optimizes your viewing comfort.
I recommend this monitor to anyone.
I recommend this monitor to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lasted 6 months
on January 30, 2024
Posted by: Tonto Kowalski
Bought three of these 6 months ago, and one has already failed. Keeps turning itself off and on. No big deal I thought, it's under warranty. Well after setting up a samsung account and adding my product, I'm still waiting (week and a half) for them to validate my warranty so it can be repaired or replaced. Not what I was expecting from a name brand like Samsung.
Response from Samsung USBy Samsung, February 2, 2024
Thank you for purchasing the Samsung CF39 Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Written by a customer while visiting Samsung US
Customer Rating
2
HAS NO SPEAKERS
on January 24, 2024
Posted by: bearhntr
from Metro Atlanta, GA
Expertise:Expert
You attach this monitor to your laptop or PC via HDMI cable. You are immediately notified that it installed High Definition Audio Device Drivers for the monitor and the AUDIO settings in Windows change your output to them. You lose ALL SOUND until you change it back to the Built-in Laptop Audio (in the case of a PC - you do not have this). What a FARCE!!! Why advertise the HDMI Audio if you have no speakers from which to play it?
Features
1
Performance
4
Design
4
Value
3
Response from Samsung USBy Samsung, January 26, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Size
on December 23, 2023
Posted by: DunwoodyGA
[This review was collected as part of a promotion.] Received these monitors as a gift. I use them to work from home. They are perfect the curve feels like it pulls the Information right to me and reduces my head movement. Clear screen view these monitors are perfect for my work space!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
YOU CANNOT REMOVE THE BASE WITHOUT DESTROYING IT!
on December 16, 2023
Posted by: Lau1
Expertise:Intermediate
The quality of the screen is decent not optimal. I was ok with it. Ive had my monitor for less than a year. I was really happy until I decided to invest in an arm for my screen. There are screw holes on the back which means this monitor should be good to put on wall or arm. It was to my surprise that, the absolute only way to remove the base from the screen is taking the monitor completely apart. I now have a cracked monitor and very disappointed in Samsung!! You should not have to go through all that trouble to remove the base! Why would they put the screws inside the monitor? No bueno if you want to hang or put this screen on an arm!!👎🏽
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Samsung, December 18, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US