The handle on one of my black handled steak knives is loose, which lets the blade move while cutting.
Response from Rada CutleryBy Customer Service, April 27, 2026
We will be glad to replace the knife for you. We will email you to request your mailing address and promptly have this replaced for you. We appreciate you letting us know.
Even with hand washing, the silver finish on the handles has worn off, so your hands are black after use. Just bought these a couple months ago, only use once or twice a week at most.
Response from Rada CutleryBy March 9, 2026
Hi Amy,
Thanks for contacting us.
Oxidation on aluminum handles is most often caused by the abrasive detergents, high temperatures used in a dishwasher, as well as if left in wet conditions. When oxidation occurs, aluminum may appear dull with a gray or black residue. This is merely a characteristic of aluminum and in no way affects the durability of the handle or the performance of the knife.
If your knives have suffered from oxidation, you can use a cleanser such as Bar Keepers Friend. Using this product as directed will help return knives to their pre-oxidized condition.
Hand washing all fine cutlery is recommended to protect your knives from corrosion and extend the life of their finish.