Customer reviews from spypoint.com
Spypoint - FLEX-M2 Trail Camera with 32MP and 90ft Detection Range
Average customer rating
4.3
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
28
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
4
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for Spypoint - FLEX-M2 Trail Camera with 32MP and 90ft Detection Range
Customer Rating
2
Not good enough
on November 5, 2024
Posted by: Work Hard 4 IT
from North Arkansas
Gender:Male
I bought this value pack last year. I have had issues with spotty reception. The bib thing is these antennas are terrible. One fell off (will not go back on) The other refuses to "tighten". When I do get pictures, they are alright. Not the best pictures, not extremely bad, however, I did expect better. Read the reviews, therefore, I did not waste my time by calling consumer support. Spypoint ... you can do better!
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, November 5, 2024
Hello; We're dismayed to hear about the reception and antenna challenges you're experiencing; we strive to deliver high-quality, reliable gear, and we're committed to ensuring your experience reflects this standard. We’ll escalate your concerns to our expert team, and our specialist will reach out shortly to investigate further and provide the necessary assistance to resolve this. We’re here to ensure you get the best performance from your camera.
Written by a customer while visiting spypoint.com
Customer Rating
1
didnt even last a year.
on October 30, 2024
Posted by: cox91
from iowa
Gender:Male
bought about sept of last year and took them out before jan. when i went to put them back out this year they show like they are dead with fresh batteries in them. Me and my dad bought a bunch of these cameras but they dont seem to last more then a year or two.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 30, 2024
Hello; We regret to hear about the challenges you've faced with our cameras. We take durability and performance seriously, so we will elevate your concern to our higher-level team for a closer look; our expert will connect with you soon to dive deeper and find the right solution. Your trust means a lot to us, and we’re here to ensure your cameras perform as expected for seasons to come.
Written by a customer while visiting spypoint.com
Customer Rating
1
Not worth the price
on October 26, 2024
Posted by: 3869
from United states
Gender:Female
I bought a pack of 2 yesterday and put it out today. Brand new batteries and it says my battery is at 16 percent after 5 hours of having it out. Not to mention the camera quality is terrible.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, October 27, 2024
Hello; We understand how concerning it can be to experience an unexpected battery drain shortly after using your new equipment. Various elements, including the volume of captured photos and signal strength, can greatly influence battery longevity. Your experience matters to us, and we are committed to addressing your concerns regarding both battery performance and product quality. To ensure a thorough resolution, we have escalated your concern to our higher-up team; our expert will be reaching out to you shortly to assist further and ensure that you have a reliable and satisfying experience with our products.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great Product
on October 22, 2024
Posted by: GMoneyG
from Mississippi
Gender:Male
I purchased these camera to keep up with activity on my property. Easy cameras to set up and use. The app is very easy. No issues.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 22, 2024
Hi; We’re excited to hear that the FLEX-M cameras are keeping you connected with the activity on your property. Their easy setup and user-friendly app are designed to enhance your experience, allowing you to focus on what matters most. We appreciate your support; Thanks for the fantastic feedback.
Written by a customer while visiting spypoint.com
Customer Rating
5
A Great Buy for Hobby Users
on October 13, 2024
Posted by: Dcook28
from Eutaw, Al
Gender:Male
So I have a rental property that I'm renovating 175 miles away from home and wanted a cellular camera provide me with photos of activity around the property when I'm not present. I looked for the most cost effective camera and this one provided free registration and photo access of the first 100 photos. Setup was easy, communication is great because the house in a rural area that I cannot get cellular service. So far it has proved its worth because I have capture a stranger wondering around the property. Picture is pretty clear and the batteries (regular alkaline) seem to be holding up fine. The only thing that I would complain about and maybe its me but the location of the camera keeps pinging to where my phone is. So maybe its something I'm not doing right but other than that I'm very happy with the product.
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 14, 2024
Hi; We’re thrilled to hear that your SPYPOINT camera is proving to be a valuable tool for monitoring your rental property; It's designed for easy setup and reliable communication, especially in remote areas. Regarding the location pinging, it may be worth checking the settings and ensuring the firmware is up to date to ensure everything is configured correctly for your needs. If you need any assistance, feel free to reach out. Thank you for trusting our product. Happy monitoring.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great
on October 7, 2024
Posted by: I do not have one
from North webster IN
Gender:Male
I have four of these and have not had a problem at all once they are setup
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 8, 2024
Fantastic to hear you’re rocking four of our cameras! Your confidence in our gear means a lot. Many thanks for the positive feedback.
Written by a customer while visiting spypoint.com
Customer Rating
5
Great cameras
on September 29, 2024
Posted by: Anonymous
from Juniata County, Pennsylvania
Gender:Male
These cameras are great, only brand you can buy with a free plan. Only down side is that I would like to have the insiders club but it's only available for yearly price.
Everything else ⭐️⭐️⭐️⭐️⭐️
Everything else ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend!
Response from spypoint.comBy CUSTOMER SERVICE, October 2, 2024
Hi; We’re thrilled to hear you’re enjoying your cameras and that you appreciate the value of our free plan—it’s all about making trail camera technology accessible to every outdoor enthusiast. We've noted your interest in the Insider's Club, and we truly appreciate your feedback regarding the yearly membership. We're always looking for ways to improve and provide more options for our customers. Thank you for the stellar review.
Written by a customer while visiting spypoint.com
Customer Rating
2
Firmware
on September 27, 2024
Posted by: Bowana
from Virginia
Gender:Male
Camera few weeks old got notification firmware update did not realize that updates were not done automatically camera out of commission.. Working all day trying to download update nice camer when working good luck think twice.
No, I would not recommend this to a friend.
Response from spypoint.comBy CUSTOMER SERVICE, September 30, 2024
Hello; During the initial activation, the camera is designed for automatic firmware updates; However, factors like fluctuating signal strength can sometimes affect this process; In some situations, a manual update may be needed to ensure control over the process. We can certainly help with guidance to get your camera back in action. We’ve forwarded your feedback to our higher-up team, and our expert will reach out to assist you in completing the update and ensure you get your camera back to optimal performance.
Written by a customer while visiting spypoint.com