Customer reviews from belkin.com
Belkin - BOOSTCHARGE Pro Wireless Power Bank 10K w/ Qi2, MagSafe Compatible with Kickstand for iPhone 17, 16, 15, 14, and More - White
Average customer rating
3.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
17
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
14
27%of customers recommend this product.
(
4 out of
15)
Customer Reviews for Belkin - BOOSTCHARGE Pro Wireless Power Bank 10K w/ Qi2, MagSafe Compatible with Kickstand for iPhone 17, 16, 15, 14, and More - White
Customer Rating
1
It worked for 1 month
on August 12, 2026
Posted by: SP name
from Cherry hill New Jersey
I purchased the Apple power bank less than two months ago, and it is already having issues holding a charge. This is extremely frustrating, especially because I rely on this power bank to charge multiple phones when needed.
When I purchased it, I expected it to provide reliable performance, but now I can barely get enough power to charge one phone. Given how recently I purchased it, I believe this should be addressed under the product warranty
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 12, 2026
Hi SP name,
Thanks for sharing your honest review of the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K. Rest assured that we have taken note of it.
For troubleshooting and warranty assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
on August 7, 2026
Posted by: Dan th
from Australia
Charger gets extremely hot after only 5 minutes of use and continues to get hotter.
I bought 2 and they both do the same thing.
I bought 2 and they both do the same thing.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Customer Support, August 8, 2026
Hi Dan th. We're sorry to hear that both of your Magnetic Power Banks are getting extremely hot after only a few minutes of use. We understand your concern, especially since you've experienced the same issue with two units. We'd like the opportunity to review this further and assist you. Please email us at BelkinCares@belkin.com with more details about the products and your charging setup, or visit https://www.belkin.com/support-center/ and our team will be happy to help.
Regards,
Mary
Belkin Support
Regards,
Mary
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
High-quality Qi2, but sensitive to heat when used
on March 19, 2026
Posted by: Anonymous
I bought this 10K battery for my travels with an iPhone 16 Pro Max. The build quality is excellent, and it meets the Qi2 standard by delivering a true 15W output, but it’s essential to use it WITHOUT a case to get the best performance. In my tests, with the case on, charging was very slow (17% in 1 hour) due to thermal protection, while without the case it charged up to nearly 40% in the same time, and via USB-C cable it charged 40% in 35 minutes—very fast considering we’re away from home. Pass-through mode works perfectly for charging the iPhone and Apple Watch (via cable) simultaneously overnight. The magnetic force is very strong! My partner and I both have iPhone 16 Pro Maxes, and its capacity was enough to charge both of our batteries. It’s a premium product, but it requires heat management to be efficient. I’m giving it 4 stars only because ugreen has a similar one that comes with a retractable cable.
I would recommend this to a friend!
Response from belkin.comBy CustomerService, March 19, 2026
Hi there,
Thank you for your detailed review of the Belkin Magnetic Power Bank with Qi2 15W. We’re glad to hear you appreciate its premium build quality, strong magnetic force, and reliable performance when charging multiple devices. We also value your insights on heat sensitivity and case usage, as this helps us improve the experience further.
You may email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022 should you need further assistance.
Regards,
Marie
Belkin Support
Thank you for your detailed review of the Belkin Magnetic Power Bank with Qi2 15W. We’re glad to hear you appreciate its premium build quality, strong magnetic force, and reliable performance when charging multiple devices. We also value your insights on heat sensitivity and case usage, as this helps us improve the experience further.
You may email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022 should you need further assistance.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Do not buy
on February 9, 2026
Posted by: Ruben710
from Costa Rica
Super slow charge, doesn’t work at all sometimes, my phone gets super hot, and when the battery its fully charged it barely gets my phone 20%
Response from belkin.comBy Customer Service, February 10, 2026
Hi Ruben710,
Thanks for sharing your honest review of the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K. Rest assured that we have taken note of it.
For troubleshooting assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Thanks for sharing your honest review of the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K. Rest assured that we have taken note of it.
For troubleshooting assistance, please email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Does not charge the phone and gets extremely hot.
on December 21, 2025
Posted by: Frank2105
from Chicago
Basically does not work. I can leave this thing on my iPhone for hours and may get 1-2% on the charge. All of the energy seems to be lost in generating heat, as the unit gets uncomfortably hot. Website not helpful. I've tried to file a warranty claim here, but the site directs you to a form that is only for screen protectors.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, December 25, 2025
Hi, Frank2105. We appreciate you sharing your feedback, and we'd like to hear more about this. Please email us at BelkinCares@belkin.com with your contact details and the link to this review so our team can help. We'll wait to hear from you.
Best regards,
JC
Belkin Support
Best regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Not working as expected
on September 12, 2025
Posted by: diegocr21
DO NOT BUY, I bougt this one because travel for work and need a magsafe power bank to stay active all day within my work. This battery is so slow to charge, overheats a lot, consider buy another brand.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, September 14, 2025
Hi, diegocr21, We understand your sentiments. Please email us at BelkinCares@belkin.com with the link on this review post for immediate assistance. Regards, Jean
Belkin Support
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Stopped Working Immediately After Unboxing
on August 25, 2025
Posted by: Katieee
The power bank didn’t work for charging right out of the box.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, August 28, 2025
Hi, Katieee. This is not the experience we wanted you to have with us, and we'd like to hear more about this. Please email us at BelkinCares@belkin.com with your contact details, link to this review, and username. We can't wait to hear from you.
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Overheats Phone
on August 14, 2025
Posted by: boburuncle
from California
I received the 5K power bank with MagSafe and as soon as I connected it to my iPhone 16 it overheated and caused the phone to overheat and stop charging.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 14, 2025
Hi boburuncle,
We're sorry this happened to you. Rest assured that we have taken note of your feedback on the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
We're sorry this happened to you. Rest assured that we have taken note of your feedback on the Belkin Magnetic Power Bank with Qi2 15W 5K/8K/10K.
Let's have our support team help you with the troubleshooting. To speak with our team, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022. Make sure to include the link to this review in your email, for our reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com